[Resolved] Travel Triangle — trip id-4833201 manali trip by tanish himachal | |||
Considering my earlier trips that i had booked through travel triangle i again booked for manali. I must say it was a disaster since starting. 1.) i had paid 18350 and the same was debited from account but you told me it's not reflecting in your account so you asked me for screenshot that i had sent then you told me it will be reversed as it's a failure transaction. Till now the amount is still not reversed. 2.) i have specifically mentioned to your travel agent that i require valley view room but when we reached at hotel they told me that booking is for garden view room. For valley view you have to pay extra 3000 per day for 2 rooms. So we paid. Regarding that i had shared the screen shots of whatsapp to pankaj travel agent tanish himachal. Then he said hotel choice was yours and ignored us like anything. 3.) regarding that ac on hills you or agent never mentioned before starting of trip again this issue arise after the starting of trip. Once their was a situation that your driver adnan stopped midway and asked us to leave and he will not go further. But then we said sorry then he continued. Do you expect that your client say sorry to driver. We again paid extra to him rs1500. 4.) their was a lot of confusion in payment to driver. Like driver says pay me directly your agent says pay us we will pay him. 5.) some unknown person claiming to be a part of agent or driver called me in wee hours around 9.30 pm to pay the money to driver. 6.) total package cost-45350 5350- paid to travel triangle online 18350- paid to travel triangle online 13000- paid to travel traingle online 12000- paid to hotel online 6000- paid cash to driver 9000- paid online to tanish himachal 1500- paid to cash to driver 3000- paid cash to hotel for one valley view room But actual that i paid total is rs 68200. I think i went for relaxation rather than getting harassed by you guys. So i might be forwarding this complaint to consumer court very soon and also will highlight this into social media about the fraud and improper business you did to me. Was this information helpful? | |||
Dec 15, 2020 Complaint marked as Resolved Company refunded my money. Thanks Travel Triangle customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 Travel Triangle Customer Care's response Hello Saurabh, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Jun 13, 2019 Travel Triangle Customer Care's response Hey Saurabh, Our concern team has looked into your query and has provided the final resolution. Hope all is fine now. Regards, Aditi | Team TravelTriangle | |||
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