[Resolved] Travel Triangle — trip kerala (booking id: 2985280)

Deva Kaushik

from New Delhi, Delhi

Address:

500032

I had booked a trip to kerala (Booking id: 2985280), which i was to travel on 16th september and had paid 34, 800inr out of which 16500 was for flight and 18000 for land package. The trip had to be cancelled due to the current situation of floods in kerala and the team inspite of asking for cancellation more than one month in advance is telling me land package can’t be fully reimbursed. It is highly surprising that even in situation of calamity the team is quoting policies and is not happy to provide full refund when no hotels were booked.

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Sep 28, 2018

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

Travel Triangle Customer Care's response Hello Deva,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Sep 19, 2018

Updated by Deva Kaushik Is their any progress on this