| Address: | 560029 |
| Website: | traveltriangle.com |
First of all i am really very disappointed with the services and the issues that i encountered durnig this trip to chikmanglur.
The schedules were never as per the iternary and really embarassed us during this trip.
Really would say a pathetic service and surely will not recommend travel triangle or payned travels in due future.
1:- initially in the iternary it was mentioned that the cab would be innova / similiar and on day before the departure i did receive the driver details, when contacted the driver he said its going to be swift dzire
My question here is when it was promised or mentioned in the iternary why the vehicle was changed when contacted with aadil (Payned travels) initially he said that the fare of innova is higher but when i insisted him and said that innova / similiar was mentioned in the iternary he eventually arranged for that upon several arguement / discussions.
2:- i had also enquired with the payned travels for the rooms that were booked with guru comforts (Oyo) it was 22 kms from chikmanglur, again here the travel agent (Payned) told me that this is the hotel which we could get within the budget and this is peak season.
When i had enquired with travel triangle i had given my travel dates 1 month prior to the estimated date of travel, offcourse this was a peak season i know but then why the hell did you even quote for the enquiry when this was the peak season.
The hotel was really a sluggish piece of place wherein there was a beer bar restaurant in the ground floor and the surrounding locality was really worse.
The hotel pics online are really not the way they are rooms are too congested. No restaurants nearby wherein we were left with the only option to have food from the hotel itself that too also some specific (4 - 5) menu items available.
The breakfast they gave was with only 2 options idli and wada on day 1 and 3 that too their kitchen was closed on 2nd day ie on 26th dec.
3:- now when we reached the hotel the driver called me up and told me that we have not received the advance for this trip and asked me to talk to the owner of the vehicle wherein he told me that i have received any amount and the driver would leave for bangalore now the very moment
I told him that i had booked through travel triangle and payned travels and my full payment has been done but he was in no mood to listen, eventually the cab driver left i almost was in deep trouble and tension since
We did had a pregnant lady with us.
For almost 3 -4 hours i spent contacting and co - ordinating with aakash kundu (Travel traingle agent), divya singh (Payned travels), chandru (Cab services) and 2 -3 drivers which eventually is not my job neither my work but still i was in extreme mental preassure due to this situation wherein the driver left us, eventually another cab was arranged and the new cab arrived in the morning.
It was overall an very disgusting trip in our entire life. Thanks travel triangle and payned travels for ruining the trip.
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