[Resolved]  Travel Triangle — Trip to Maldives - Trip Id - 7539613

We booked our Honeymoon trip to the Maldives from 20 - 23rd Dec 2020 at Varu by atmosphere. It was booked through quotation served by Travel Triangle agents - Kashish Chaudhry and Gaurav Chanana. During our discussion, we were assured to have the below-mentioned benefits during our 3N and 4D trip to Varu by atmosphere by Kashish and Gaurav. But once we reached the property, all of the mentioned benefits denied by the property mentioning their hotel policies and lack of any information from Travel Triangle to the property to arrange any such activity.

01. Aromatic Bubble bath
02. Floating Breakfast
03. Fruit Basket
04. Bed Decoration
05. Candle Light Dinner.
06. Spa Treatment
07. Complements for Honeymooners.

When we raised the concern with Kashish and Gaurav, it was very rude behaviour from both of them. Initially, they didn't respond to our calls for 1 completed day. Later on, they keep on saying they are in touch with the Hotel management and they will do something on the last day of our trip to compensate for the above mentioned activities.

It was very much disappointing to book a trip with your company. Our honeymoon was completely destroyed. I will never book any further trip with Travel and Triangle.

Mr. Gaurav has committed us overcall that he will compensate us with money for the activities which were not done. We have spoken to him once we returned back to India. He was very rude and even do not have basic etiquette on how to talk to a customer.