[Resolved] Travel Triangle — trip to thailand -5169016 | |
I had booked trip to thailand and there were inclusions promised in the package. On the day before travel, when i checked the booking done by travel traingle, i found several deficiencies. Inspite of helping out with the situation they didn't bother to call back and later upon escalation, i get a call saying we will reimburse the cost you will incur. I incurred multiple inclusions from my pocket for which i had already paid travel traiangle as well much in advance and to the disgrace they don't bother to respond when asked for reimbursement. This is sheer cheapness and fraud. At the time of booking these guys will call you 100 times but in case of their mistakes instead of rectifying and being sorry about it, they actually don't bother to respond. Pls be careful about the inclusions they provide and charge you for but you end up incurri g at your end as well. Highly disappointed with their approach Was this information helpful? | |
Oct 8, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Aug 14, 2019 Travel Triangle Customer Care's response Hello Shruti, We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon. Regards, Aditi | Team TravelTriangle Verified Support Sep 04, 2019 Travel Triangle Customer Care's response Hello Shruti! Our team has looked into your query and gave the best possible resolution. Hope all is fine now. Regards, Aditi | Team TravelTriangle | |
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