[Resolved] Travel Triangle — want my money back

Rathin Bhalla

from Mumbai, Maharashtra

Address:

400092

We booked a trip from travel triangle for europe unfortunately our visa got refused when asked mr sagar the travel triangle employee he said he will check and confirm till 2 days we dint got any revert from him den we told him that we want to cancel our trip kindly refund our money which we paid to travel triangle the amount was 2, 45, 000 for which mr sagar said that we need to speak to the agent which they provided. When dropped a mail to sagar and his boss there was no response my full hard earn money which we saved went for a loss and travel triangle doesn't even bother need my money back don't fool customer. You take all the money in advance and when we want refund you don't provide it.

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Dec 1, 2019

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Oct 03, 2019

Updated by Rathin Bhalla Booking ID: 4934666)

Verified Support

Oct 09, 2019

Travel Triangle Customer Care's response Hello Rathin,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. We assure you that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

Oct 30, 2019

Travel Triangle Customer Care's response Hello Rathin,

Apology for the inconvenience caused during the trip. We understand there was miscommunication from our travel partner’s end, as a result of which you had to face some issues. While we won't be able to offer the resolution that you are looking for, but we assure you that we have noted your feedback & it will help us improve our services in the future.

Regards,
Aditi | Team TravelTriangle