[Resolved] Travel Triangle — worst service provider

snehachaudharyy

from Noida, Uttar Pradesh

Address:

122001

Travel Triangle is the worst service provider ever I had seen. We took the package of 4 members for JIM CORBETT, at last movement they changed our Hotel without our confirmation & than they haven't given the Jungle Safari and gave us the ### reason that for the permit and all. We have taken a 25, 400 INR package and didn't get anything instead of a hotel. Really and the concerned person(ASHISH, SUMIT, Kukubh) he didn't even bother to pick the calls and at the time of payment, he picked only driver's call and talking to us in an arrogant manner and said I didn't like the way so I didn't pick your calls. This type of customer service they are giving so who will gonna buy from them, I really don't recommend this agency to buy any package for anywhere. They even don't have any customer support no one bother for their customer. Never ever buy any travel package from them.

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Jul 1, 2019

Complaint marked as Resolved

Travel Triangle customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Travel Triangle Customer Care's response Hello Sneha,

We are sorry to hear about your experience. We have made a note of your concern and are working on it now. Be rest assured that we will provide a resolution soon.

Regards,
Aditi | Team TravelTriangle

Verified Support

May 14, 2019

Travel Triangle Customer Care's response Hello Sneha,

Apologies for the inconvenience caused during the trip. Our travel agents try to provide only the best of the services to our customers. Regret if your expectations were not met. We have gone through your feedback and already shared a detailed explanation. While we cannot offer any refund in this case, we do assure you that your feedback will help us improve our services. Thank you for sharing the feedback.

Regards,
Aditi | Team TravelTriangle