[Resolved]  Travel Triangle — wrong flight booking - 3845271

Address:Gurgaon, Haryana
Website:traveltriangle.com

, i had paid the amount considering the travel dates as 13 jan 2019 & 17 jan 2019 and trusting on you that you'll book according to the quote given to you by me of mmt (Attaching the same to your reference)

I had clearly mentioned to you regarding my requirements and required travel dates in the morning.
Whereas you have booked the tickets for 13 feb 2019 and 17 feb 2019

The same travel date (13 jan 2019 - 17 jan 2019) is mentioned in the invoice given by travel triangle also. Which i checked twice before making the payment.
No where in our countless conversations, i/you mentioned anything about feb
Ive been following up with your team members nishant & surabhi countless times but till now im not getting any positive response from your side.

Your team is now asking 40k for changing the flight dates which were booked by you wrongly.
Why shall i bear any extra cost for which there is no my fault.

I have already provided an alternate date for your convenience as 23 jan instead of 13 jan and still you guys are not helping.

Surabhi is not even giving her senior's number to contact.

Its 2pm now and still i have not got a single call today from their side
Kindly arrange for a call from a senior person asap,
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 13, 2019
Complaint marked as Resolved 
Travel Triangle customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Travel Triangle Customer Care's response
Hello Nidhin,

Our team is currently working on your concerns to provide you with the best possible resolution. Kindly allow us some time. We'll get back to you with a response soon.

Regards,
Aditi | Team TravelTriangle
Verified Support
Jan 12, 2019
Travel Triangle Customer Care's response
Hello Nidhin,

We have looked into your query and have resolved it. Hope all is fine now. We do look forward to making this trip a memorable one for you.

Regards,
Aditi | Team TravelTriangle
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travel Triangle
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    583
    Pending
    66
    Resolved
    326
    Travel Triangle Address
    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
    View all Travel Triangle contact information