[Resolved] Travel Triangle — wrong flight booking - 3845271 | |||||
, i had paid the amount considering the travel dates as 13 jan 2019 & 17 jan 2019 and trusting on you that you'll book according to the quote given to you by me of mmt (Attaching the same to your reference) I had clearly mentioned to you regarding my requirements and required travel dates in the morning. Whereas you have booked the tickets for 13 feb 2019 and 17 feb 2019 The same travel date (13 jan 2019 - 17 jan 2019) is mentioned in the invoice given by travel triangle also. Which i checked twice before making the payment. No where in our countless conversations, i/you mentioned anything about feb Ive been following up with your team members nishant & surabhi countless times but till now im not getting any positive response from your side. Your team is now asking 40k for changing the flight dates which were booked by you wrongly. Why shall i bear any extra cost for which there is no my fault. I have already provided an alternate date for your convenience as 23 jan instead of 13 jan and still you guys are not helping. Surabhi is not even giving her senior's number to contact. Its 2pm now and still i have not got a single call today from their side Kindly arrange for a call from a senior person asap, Was this information helpful? | |||||
Feb 13, 2019 Complaint marked as Resolved Travel Triangle customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 Travel Triangle Customer Care's response Hello Nidhin, Our team is currently working on your concerns to provide you with the best possible resolution. Kindly allow us some time. We'll get back to you with a response soon. Regards, Aditi | Team TravelTriangle Verified Support Jan 12, 2019 Travel Triangle Customer Care's response Hello Nidhin, We have looked into your query and have resolved it. Hope all is fine now. We do look forward to making this trip a memorable one for you. Regards, Aditi | Team TravelTriangle | |||||
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