Family Holiday Voucher Powered by Yatra.com — Not received the Voucher

Address: Valsad, Gujarat

On 23rd March I received an email regarding a Holiday Package of 3N 4 Days powered by Yatra.com for Rs 3999.Alongwith this voucher I was entitled to one of the 4 gifts namely Grasim Suit pc,Maxima Gents Watch and 2 more which I forgot.Also there was a special gift,A Trolly Bag, which was additional if I would purchase the voucher at that time only.So keeping the trust in your Brand name,I purchased the voucher right away. Now as per Madam Chandan,who was communicating with me, I was entitled to A Trolley Bag alongwith one of the other free gifts of my choice alongwith my Voucher ,all for Rs 3999/-. Next day I received a call where they wanted to confirm my request,they told me regarding the free gifts as well as an additional Rs 499/- to be paid within 90 days.I agreed to that also.Then on the 1st or 2nd April (not sure),I received a verification call to verify my order with all the details.At first I refused the order and wanted my refund since they were not ready to give the free gift of my choice.Then after their assurance I agreed to verified my order ,they read out all the Terms and conditions on the phone alongwith the payment details.They must have also read the url which i don't remember,but they insist on doing so.Next day I receive all this in my email with my order Id [protected],terms and conditions,but no url. Somewhere in May end I try to pay but where I dont know where.I try to call the Customer care,they say not availible.None of the support phones work.Even [protected]@baggittoday was not working since it would be redirected to the complaints forum where Bagittoday was declared a FRAUD site.I was very dissappointed knowing that I was cheated. Again in July, I tried calling and luckily i could talk to someone but I received a response that my order has expired.Now WHAT DO I DO??.You can check every detail on the recording of phone calls as well as emails sent to me.Even Promo codes were sent but NO URL for Payment.NO VOUCHER,NO TROLLY BAG, and NO FREE GIFT received by me, after so many promises from a company whose name is so big.Very sad.
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Dec 26, 2013
Updated by zarukh
Till date I have not received ANYTHING.Not any Voucher nor any Gift. I think this whole thing of giving offers is a BIG SCAM. Yatra.com and Bag it today should be ashamed of cheating their customers.Alongwith the money these customers have given you their trust.
 
6 Comments

Comments

Personal — not Receiving the free Holiday Package Voucher and also free gifts

My membership No. is ITBC07257692, my Invoice no. is ORA[protected] . I posted the Unique number to claim the special offer. But i hadn't received either Holiday Package Voucher or a free gift that i had selected in the website.
Please send that voucher to my e-mail or by post.
Thank you.

Free holiday vouchers — company not traceable

Had bought set of 12 books with CD'S along with free holiday vouchers which claims to give 2N 3days holiday with free air tickets .The company people not traceable on the phone after several calls and long hold finally attended one day just to know that the free vouchers can only be claimed from the link on the Net which the company people have mentioned in their sale bills which is not existing at all.After that it was told that the link can only be accessed from any of the cybercafe not from the home PC or any ordinary Pc which was never clarified while booking the order .It seems the company people have found a new way for bluffing people and get away with the money.Again the duration for claiming the gift is within 60 days it's almost 45 days trying to contact the company people .Whoever are keen about taking the company people for task can get in touch so that they realise it is not easier to get away with anything

HOLIDAY VOUCHER — No Membership no & web no

Dear sir/madam,

i purchased 4 india today book club holiday voucher for Rs 24000/- vide order no OGA[protected].
I got the membership no and web login no along with the invoices. But while planning to book the offer the membership no and web login is not valid.

How can i book this offer. i want to use this offer in April fsecond week. i am fedup with ur services for the last 4 months. no body is responding, if i didnot get any good results, i am going to consumer court in this regard.

such a big organisation like you doing like this in not fare!

awaiting your feedback at the earliest.

regards

Rajaganapathy

HOLIDAY VOUCHER — unique promotion no. not received

Dear sir
i have not recieved UNIQUE PROMOTIION No. OR ANY FORM FOR FILLING DETAILS AS I WAS TOLD with free gift invoice for
Membership no.ITBC09915324
& ITBC0978353
I HAVE ALREDY SPENT LOT FOR THE TYPICAL FREE GIFTS WHICH IS OF NO USE TO ME IN EXPECTATION OF HOLIDAY VOWCHARS
I REALY FEEL CHEATTED
PLS DO THE NEEDFUL
Dear Customer,

We truly apologize for the inconvenience you have faced in this regard. Our concerned team is looking into your query & would need some time to address it. Request your patience in the interim.

Best Regards,

Yatra Care
Dear Customer,



Greetings from Yatra.com !

We have contacted Bag it Today team on your behalf and was informed that you have been contacted by the team. You are offered a complimentary voucher and soon it will be processed. It was also informed to us that you are now satisfied with the resolution provided by the Bag it Today team. Our association with this package is only that one of the discount vouchers received as a part of this package can be redeemed on Yatra.com.

We would request you to contact Bag it Today team directly for further assistance. We hope this helps resolve your concern, and we look forward to your continued association with us at Yatra.com.

Best Regards

Yatra Care

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