| Website: | traveltriangle.com |
Hi Team,
We had booked a trip to Maldives with universal travels (Adaaran Select Hudhuranfushi, booking reference: 81612, dates 26 Jan to 30 Jan 2022). Booking ID: 8498938
Due to corona 3rd wave, we had to reschedule it and the travel agent said we can book the same or different resort.
We requested to book Vary by Atmosphere from new dates 17 Mar to 21 Mar 2022. The new booking ID is 9498938.
The agent had not booked our room in Varu and he informed us this only on 16 Mar 2022. He had been lying & misguiding all this while saying vouchers are with traveltriangle team.
We had repeatedly called traveltriangle customer care, but no help was offered till this moment.
We decided to cancel the trip and the agent said he will reimburse both resort money and airtickets money.
Money transferred to traveltriagne: 2, 13, 000Rs
Airticket: 42000Rs
Now, the agent continues to lie. He took our account numbers, google-pay details many times promising money will be refunded.
No money has been refunded. The agent is not picking the call. Neither Stuti nor Ashish or anyone from customer care has called us to give us the status of the booking.
The entire experience has turned stressful & hellish for me and my husband. Was this information helpful? | 
In our case, their Travel Agent has ever confirmed on email that they won't be charging us any cancellation fee as they are the one who weren't able to provide us services. Still Travel Triangle is blocking our booking amount illegally and is denying to refund the entire amount.
This is extremely unprofessional. We have already wasted 2 months with them and their inefficient travel agent and Consumer Court needs to take corrective action against this Fraud Organization. Please join me on Twitter to create a thread against this fraudulent company #BanTravelTriangle