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Travel Triangle

Traveltriangle — complaints are being marked as resolved without actual resolution

I was going thru couple of existing complaints raised by customer and could see that complaints are marked as resolved without a solution.

I would like to highlight this as an Integrity issue.

Please revisit all your responses
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    59%
    Complaints
    583
    Pending
    66
    Resolved
    326
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    Plot No -29 , 3rd & 4th Floor Dynamic House, Maruti Industrial Complex Sector 18, Gurgaon, Haryana, India - 122015
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