[Resolved]  Traveltriangle — pathetic service from traveltriangle .. their internal team is also very rude

Address:

Praglad Nagar, Meerut, Uttar Pradesh, 250002

I took a package from Travel Triangle for Thailand where everything was on private based and hotels which were promised were 4 star. But nothing of that delivered.

1. The hotel in Phuket ( APK RESORT & SPA ) where we stayed had cockroaches . We had 2 day stay in that hotel and both the days we encountered 3 cockroaches. The staff there was very rude. ( See videos )
The second hotel " Mountain view " was also a disappointment, though their hotel staff was very good but we were not able to go in the balcony as there were monkeys and insect's.

2. We booked private transfers from airport to hotel and from hotel to airport, including private transfer from Krabi to Phuket - the driver they provided was smoking weed and was talking on phone very loud on the whole trip ( see video )

3. They didn't come to pick us from the airport and was very rude when we called them to, specially one of there agent Navneet ([protected])

4. Though everything was included in the package except the national park fee but we had paid around 1200 Baht at various places excluding national park fee.

But our overall experience was very very bad with Travel Triangle. I would never recommend anyone to take any travel package from Travel Triangle.