Traveltriangle — Refund of amount due to cancellation of trip

Address:

Plot No - 29 , 3rd & 4th Floor, Dynamic House, Maruti Industrial Complex, Sector 18, Gurugram -122015,Haryana Landline: 1800 123 5555

Booked mauritius trip through travel triangle for last week of march 2020. However, i had cancelled my trip completely on 3rd of march 20 much before lockdown due to covid as the news of the virus was just rising, my air ticket was cancelled from airline end. They are not refunding my airline money, even though the money has been received by them. Total amount-1, 69, 000rs. Amount 152000rs. (After 17000 cancellation charges) to be refunded, amount received 95800rs. Amount not refunded 56200.

I have been trying to talk to them and have dropped many mails with respect to my money. However, they have failed to attend my calls. It has been 4 months now and the company is sitting over my money even when they have it. I have all the email communications to prove my case.
It is requested from you to help and take the matter at prority.