[Resolved] Trawex Technologies — Travel portal, unethical behaviour, false promise
After consulting multiple travel related companies, i signed up with trawex as their prices for airline/hotels were cheapest as shown to me on their test website. It was decided that while the webportal was being created, i will be provided with a link through which i should be able to book airline tickets/hotels and continue my business- that link was never given to me all i was given were new timelines. I was not consulted in website designing, logo designing and i havent seen the website till date. One link was provided to me and more money was demanded by these guys.. The prices on the test website and the link provided to me were sky high and nothing compared to what i was shown on the test website. I called trawex multiple times to get my money back or lower the rates but all in vain. Now they have taken my money and i have nothing. Kindly help
I have also added snapshot of conversation on mail. Highlighted in yellow is my revert on trawex mail
Suhail A Dar
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May 23, 2018Complaint marked as Resolved
Apr 18, 2018Trawex Customer Care's response Dear Suhail,
I am disappointed to hear your feedback . We understand that we have send you many screenshots showing Trawex Fares are very competitive and better than other players.
Even after completion you haven't paid the Complete Project Cost . As soon as you pay the Project cost we will be glad to assist you further .
I hope you will treat these as aberrations to our otherwise high standards of service excellence
Please do write to me directly at [protected]@trawex.com and I shall be delighted to assist you.
Thank you once again,