[Resolved]  Trawex Technologies — Travel portal, unethical behaviour, false promise

After consulting multiple travel related companies, i signed up with trawex as their prices for airline/hotels were cheapest as shown to me on their test website. It was decided that while the webportal was being created, i will be provided with a link through which i should be able to book airline tickets/hotels and continue my business- that link was never given to me all i was given were new timelines. I was not consulted in website designing, logo designing and i havent seen the website till date. One link was provided to me and more money was demanded by these guys.. The prices on the test website and the link provided to me were sky high and nothing compared to what i was shown on the test website. I called trawex multiple times to get my money back or lower the rates but all in vain. Now they have taken my money and i have nothing. Kindly help

I have also added snapshot of conversation on mail. Highlighted in yellow is my revert on trawex mail

Suhail A Dar
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 23, 2018
Complaint marked as Resolved 
Verified Support
Apr 18, 2018
Trawex Customer Care's response
Dear Suhail,

I am disappointed to hear your feedback . We understand that we have send you many screenshots showing Trawex Fares are very competitive and better than other players.

Even after completion you haven't paid the Complete Project Cost . As soon as you pay the Project cost we will be glad to assist you further .

I hope you will treat these as aberrations to our otherwise high standards of service excellence

Please do write to me directly at [protected] and I shall be delighted to assist you.

Thank you once again,

John George
General Manager
Complaint comments 


I really loved Trawex product and services with best price. This company helped me to save precious time on development.
I am Favorable to Trawex products and services with reasonable rate. This company provides the world’s leading travel platform with high level quality work.
Excellent company !!! Very genuine and professional people. One of the best web development companies with expertise in what they do.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Trawex Phone
    +91 77 6003 4800 [Customer Support / WhatsApp]
    Trawex Address
    Trawex House, 21, Royal Palms, Bangalore, Karnataka, India - 560061
    View Full Information