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Tresmode Complaints & Reviews

2.9
Last updated Jun 26, 2023
Complaints 48
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26
Unresolved
22
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+91 22 2605 4898
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Tresmode Head Office Address

201 Ram Krishna Chambers, Linking Road, Khar West
Mumbai
Mumbai City District
Maharashtra
India
400052

Tresmode reviews & complaints page 2

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M
maramesh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst products from tresmode

Address:Hyderabad, Andhra Pradesh, 500030

Have bought a pair of Tresmode Loafers for Rs. 4, 200/- from Shopperstop and stitches of both the shoe started unstitched. I raised a compliant at Shopperstop and they re-stitched but same problem started again. Moreover, these shoes are very slippery and very comfortable while walking on the very smooth area. When I informed same with customer care, their response was very sarcastic saying “I am afraid there is nothing that can give it...
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Suvird
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

part of show sole come off

Address:Mumbai City, Maharashtra, 400036

Hi,

I bought a pair of black formal shoes from mumbai airport 4-5 months back and a part of the heel has just come off.

It’s surprising such expensive shoes can have such bad quality.

I don’t have the time to visit a treatise outlet and wait for 15 days. I will be buying a another pair and possibly throw these.

Would like to highlight however you are loosing a loyal customer.br...
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sonamchoudhary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loafers

Website:Tresmode

I purchased a shoe from the Mumbai airport - T2 terminal Tresmode showroom one month back on 2nd of August, 2018 and the soles of both the shoes have peeled off.

I have not worn the product more than 10 times! How can you make a product which is so flimsy and charge so much for the same??

I am really disappointed with the product.

I tried calling the customer care atleast 5 times and to my greatest...
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divya dcosta
from Alnavar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality of shoe

Address:New Delhi, Delhi, 110019

Hi,

I recently purchased the shoes on 20th april 2018.

After less than a month o[censored]se the sole of the shoe has collapsed. And this had happened on both shoes. I was having a severe pain in my foot and only on checking the shoes realized that the sole is broken.

I was using the same shoe earlier and then same thing happened to them but after 1.5 years o[censored]se.

I need a refund for...
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t d
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heal torn open in few days of wearing the shoe

Hi, i had bought a tresmode formal shoe (Woman) on 15-04-18.in the past one month i would have worn the shoe some 10 times only and the heal has torn.
Very poor product quality
Item code on my bill is[protected] lds_ftwr.
I bought the piece on no discount for 2700.
Utter waste of money.
I would want to apply for a full refund. But i have no clue of the procedure...
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Shweta Surve
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shoes

Address:Mumbai City, Maharashtra, 400022

I recently purchased shoes from your outlet at the terminal 2 mumbai international airport. I wore the shoes once and the sole cracked and there is a big hole now in the shoe.

I have no clue how to get them replaced as i cannot visit the outlet unless i travel by air.

I have spent good inr 2999 on the shoe and only got a chance to wear them once...
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Yusra Ashraf
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality

Address:110025

Hi, i broght tresmode footwear from saket mall delhi on 8th jan 2018. Those footwear was of 3300 inr (Fresh piece not on discount) which was expensive. When i wore those on next day it gave me a really bad shoe bite. I wore it again on 26jan but still i had a very bad experience. Even i have to buy another shoe (At the same time) because of the discomfort. If a customer spends money they expect comfort. Kindly let me know what can be done...
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Yusra Ashraf
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

injected due to poor quality

Address:Jaipur, Rajasthan, 302007

Hi, i broght tresmode footwear from saket mall delhi on 8th jan 2018. Those footwear was of 3300 inr (Fresh piece not on discount) which was expensive. When i wore those on next day it gave me a really bad shoe bite. Today i wore it again but still i had a very bad experience. Even i have to buy another shoe (At the same time) because of the discomfort. If a customer spends money they expect comfort. Kindly let me know what can be done in...
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asthu
from Kolkata, West Bengal
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jordan black shoes

Address:Kolkata, West Bengal, 700017

Sir, i had purchased a pair of tresmode shoes (Item description 169 jordan black 41/07 4800) at a price of rs. 2880/- from a showroom at quest mall, kolkata, west bengal, on 03/07/2017. The sole of the shoes were damaged even after a single use. Then immediately i informed the showroom regarding this matter, and they had told that time you can come anytime and we will repair the shoes. But when i personally went there with the pair of shoes,...
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Soya1469019
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sandal sole repair

Address:New Delhi, Delhi, 11oo17
Website:www.tresmode.com

Hi, i have purchased two sandals from tres mode. I had complaint about sandal. I had good discussion over sandals sole n heel. Even i had send mail too bt no response from company. When will you take action. It's warranty period has already passed.
When i visited tres mode store they said your sandal will be repaired. After 2 week they said we will exchange your sandal. When i visited store, i had selected one pair of sandal bt they...
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Saumya Ranjan Nayak
from Haldia, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of product & misbehave of Lenovo Care service personnel

Address:Khordha, Odisha, 751022

My complain ID is SOIN[protected]. I had received a call from Lenovo Care at Bhubaneswar near Bhawani Mall on 05.07.2017 that my ordered product has arrived and I need to receive the same. Though I came on 06.07.2017 at about 11.00 AM, they have not yet handed over me the product. Though I sat in the Lenovo Care, without giving me the product, they are wandering here & there and gone for lunch. It's really very poor service & unbecoming...
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Nids sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sandal's sole got teared within 3 months

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:Tresmode

I bought Tresmode sandal 3 months before, today I saw that it's sole is completely teared. Very bad quality sandals worthless of such expensive price.

After using these sandals I feel the street shop sandals are more durable than this brand. Keeping the price of the sandals too high only because of brand name. Very bad service they have .

I need my money back or the sandal replaced. Very disappointed using...
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sneha819
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shoe material coming off

Address:Mumbai City, Maharashtra, 400013

Paid 3600 for a pair of black heels. Bought them last night.
Bad quality of shoes.

Decided to wear them for office. Within a few hours of wearing it, the material has started coming off at 2 /3 places. Quality of the material is really bad.

In a state of shock, my level of belief on Tresmode has plummeted to zero.

I am attaching the image here of the knicks....
+1 photos
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ankitbanura
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Break down of shoes in 7 months

Dear Team,

I have bought 1 pair of shoes from Tresmode which breaks down in 7 months only, what is the fun to pay such amount to the company if it not lasts long.
It could better I bought some local shoes then.

I submit the pair on 8th Jan (slip no. 204) at select city walk, saket (DELHI) for exchange, but till date no response received from the store, even I visit on 22nd again for the same, and the...
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Akshie
from Ernakulam, Kerala
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Membership points

Address:600008

For the past several purchases made I have not received the membership points. Every time the store sales staff tell me there's no signal in the store you will receive the SMS in 10 minutes but I never do! But at the same time I receive messages from the bank about my account being debited. Stop cheating customers! I need all the points I have earned through purchases till date. This has been happening with me for the last 5 purchases. I...
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Address:New Delhi, Delhi, 201301
Website:Www.tresmode.com

Hi team, I bought tresmode footwear from Jabong.com. Those footwear was of 3300 INR. (Which was on the expensive side). When I wore these few days back for the first time, we gave a really bad shoe bite. I am shocked to experience such thing with tresmode. It is one of the premium shoe brand for indian customers. When the customer spends 3300 for a footwear, they expect comfort not wounds. After this wound, i had to get myself injected...
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Saumya Poddar
from Mumbai, Maharashtra
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Bad quality of shoes

Address:Mumbai City, Maharashtra, 400093

Hi, i bought a pair of flats for more then Rs. 3000 and within 15 days o[censored]sing it sparingly, the shoe has already broken and the color has started to fade off. Have been a loyal customer of tresmode but after this incidence, Cant believe even after spending so much the quality is like that of road side shoes. what is that they are charging for? just the brand label? with zing bang store and staff? this is ridiculous. Looks like the brand...
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Saumya Poddar
from Mumbai, Maharashtra
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Bad quality

Address:Mumbai City, Maharashtra, 400093

Hi,

i bought a pair of flats for more then Rs. 3000 and within 15 days o[censored]sing it sparingly, the shoe has already broken and the color has started to fade off.

Have been a loyal customer of tresmode but after this incidence, Cant believe even after spending so much the quality is like that of road side shoes. what is that they are charging for? just the brand label? with zing bang store and staff? this is ridiculous....
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Minakshi Jaiswal
from Pune, Maharashtra
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Poor quality of footwear

Address:Mumbai City, Maharashtra

Had a very bad experience at tresmode..bought a pair of shoes two months back..15 back I noticed that the leather had started peeling off..took to the store, they they assured me that that I'll get a new pair..but would have to wait for a couple of days...that's when the real issue started..there was absolutely no contact for 10 days..and after I called at least thrice they told me that nothing could be done...My shoe still lying at their...
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Minakshi Jaiswal
from Pune, Maharashtra
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Leather started peeling within 2 months

Address:Mumbai City, Maharashtra

I bought tresmode shoes 2 months back..and few days back i realised that leather had started peeling. I took it to the store where I was given an assurance that I would get an exchange within a week..but I didn't hear anything from them..hence I called to check..after calling them three times I was told that nothing could be done... I am very disappointed with their service..clearly they have lost a customer today......
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