[Resolved]  Tresmode — heal torn open in few days of wearing the shoe

Hi, i had bought a tresmode formal shoe (Woman) on 15-04-18.in the past one month i would have worn the shoe some 10 times only and the heal has torn.
Very poor product quality
Item code on my bill is[protected] lds_ftwr.
I bought the piece on no discount for 2700.
Utter waste of money.
I would want to apply for a full refund. But i have no clue of the procedure
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Jul 12, 2018
Complaint marked as Resolved 
Tresmode customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Tresmode Customer Care's response
Hello Team,

Kindly share customer's contact details for us to to connect to the customer
Complaint comments 

Comments

I had bought a Tresmode Shoes 8211-5, size 42 from Chennai. in January this year. I have used it very sparingly. The sides are peeling off. Kindly let me know what to do. I am from Trivandrum and am coming to Chennai on the 13th. Kindly do the needful.

Thanks and regards
K M Joseph
[protected]

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