Tresmode — jordan black shoes | |||
Sir, i had purchased a pair of tresmode shoes (Item description 169 jordan black 41/07 4800) at a price of rs. 2880/- from a showroom at quest mall, kolkata, west bengal, on 03/07/2017. The sole of the shoes were damaged even after a single use. Then immediately i informed the showroom regarding this matter, and they had told that time you can come anytime and we will repair the shoes. But when i personally went there with the pair of shoes, they refused to take the shoes. Now kindly tell me what should i do now. And this is not expected from a brand like you. Thanking you. Dr. Amit kumar samanta. Was this information helpful? | |||
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Tresmode customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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I bought a pair of slippers from Tresmode outlet in Kharghar, Navi Mumbai couple of months back and wore it for the first time few days ago. To my surprise, the knot of the slippers broke without their being any physical exertion. The store guy asked me to contact the customer care for this. I expect refund or exchange. Kindly assist with the same
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