[Resolved]  Tresmode — loafers

Website:Tresmode

I purchased a shoe from the Mumbai airport - T2 terminal Tresmode showroom one month back on 2nd of August, 2018 and the soles of both the shoes have peeled off.

I have not worn the product more than 10 times! How can you make a product which is so flimsy and charge so much for the same??

I am really disappointed with the product.

I tried calling the customer care atleast 5 times and to my greatest surprise, executives picked up the call and then put me on hold and then disconnected it.

Why do you give a call centre no. if you don't intend to take a customer's call?

I would like a refund immediately for this.
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Oct 20, 2018
Complaint marked as Resolved 
Tresmode customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
Tresmode Customer Care's response
Hello Team,

We have asked the customer to share the bill copy for further assistance.

Regards,
Tresmode Customer Care
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