[Resolved] Tresmode — part of show sole come off | |||
Hi, I bought a pair of black formal shoes from mumbai airport 4-5 months back and a part of the heel has just come off. It’s surprising such expensive shoes can have such bad quality. I don’t have the time to visit a treatise outlet and wait for 15 days. I will be buying a another pair and possibly throw these. Would like to highlight however you are loosing a loyal customer. Do let me know how you would like to take the same forward. Regards, Suvir davda [protected] Was this information helpful? | |||
Nov 11, 2018 Complaint marked as Resolved Tresmode customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Tresmode Customer Care's response Hi Team, The shoe looks altered. Any items that have been altered or repaired by an external repair service will not be accepted for refund or repair Regards, Tresmode Customer care | |||
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