[Resolved]  Tresmode — shoes

Address:Mumbai City, Maharashtra, 400022

I recently purchased shoes from your outlet at the terminal 2 mumbai international airport. I wore the shoes once and the sole cracked and there is a big hole now in the shoe.

I have no clue how to get them replaced as i cannot visit the outlet unless i travel by air.

I have spent good inr 2999 on the shoe and only got a chance to wear them once
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May 6, 2018
Complaint marked as Resolved 
Tresmode customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Tresmode Customer Care's response
Hi Shweta,

Kindly sent the snap shot of the damage to [protected]@tresmode.com - for us to check the issue and assist you further.
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