Truecomretail — od[protected] no delivery of samsung galaxy note 10 lite

Address:Mumbai, Mumbai City, Maharashtra

Flipkart order # od[protected] of samsung galaxy note 10 lite which was preordered on 25th january 2020 by paying full price with a guaranteed delivery date of 4th february 2020 has not been honored. The seller truecomretail has not provided any timeline of product delivery and the order is still showing in the shipping pending stage. Flipkart support is also helpless and the only reason i am told is there is a logistics issue and i need to wait till 7th february 2020. This is clear gross negligence on part of flipkart and truecomretail of not providing committed service to the customer.
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Even I am facing similar issue. Delivery date for note 10 lite was 4th of Feb and it is not even shipped yet (7th of Feb). Customer services said they'll update me the status by 8th of Feb. This was so not expected from Flipkart.
Even I am facing the same issue. Preordered one on 30th Jan 2020 with a promised delivery date 6th February but as of today(8th Feb) the item isn't even shipped and is still stuck at "seller is processing your order". Such a let down by flipkart! The customer service guys have no clue as to what the on going issue is. When will this be resolved? My first date for for resolving the issue was the 7th and now its postponed to 11th.

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    Mumbai, Mumbai
    Maharashtra
    India
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