Truecomretail — regarding refund my money or send the product

I have paid rs. 1999/-on thru paytm upi 4th july 2020 for redmi note 9 pro. So for i am not received any text message or email for receiving payment and didn't get product. So kindly send me the redmi note 9 pro mobile phone if you are not able to send me the mobile kindly refund my money immediately.
Reference number[protected]
04/07/2020
So for i am waiting for your reply but i am not received. Now i will tell you something to earn money instead of cheat like this that is you send me your wife daughter and daughter in law i will pay for you more than i have paid already