Truecomretail — seller cheated by sending used product

Address:

689641

I have purcahed a mi 4a tv (43) from flipkart on 29th january.. Seller was truecomretail. The delivered product was a used samsung 32 which is packed in a mi 4a carton. I have waited a day for the service engineer to come and install.. He came on 5th february, when he opened the box we found that we have been cheated. The same time i have requested for a replacement.. Its been 2 weeks i dint get any solution. Now i received a mail, that my compliant has been closed and seller refused for a replacement.. My 25000 rs is lost by purchasing on flipkart. Its really disappointing, being a reputed company, this is the way flipkart deals with the customer. Please dont buy costly things from flipkart or from this seller (Truecomretail)