Truenet Commerce — asus 6z

I had purchased asus 6z mobile phone with buy back guarantee and complete mobile protection on 29th june 2019 through flipkart. After the day of delivery the item is not working properly and immediately claim buy back. But it astronizing that option for buy back not shown till 30th july i regularly contracted with flipkart and at last on 6th august 2019 flipkart allow me i instantly i ordered samsung galaxy a70 in exchange with asus 6z. At the time of delivery on 7th august 2019 delivery man simply rejected my claim.
Please take return asus 6z with or without exchange as deem fit.
Awaiting your topmost care and oblige.
Niranjon kayal
Id [protected]
Alternative contract no.[protected]
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Aug 07, 2019
Updated by Niranjon
I had purchased asus 6z mobile phone with buy back guarantee and complete mobile protection on 29th june 2019. When i used it, i faced to much problem and immediately contracted with flipkart for buy back with other band. After passings long period i get chance for that but sorry to delivery man rejected buy back with the reasons "slide delt at charging point"though i try to understand that sim ejected pin still not out from packet.
My earnest request i am super zone member of flipkart please take utmost care for immediate exchange asus 6z mobile phone with any band mobile
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Dear sir the order of asus max m2 was cancel by you repeatedly again and again when the phone is in stock and approved by you this why?

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