Truenet Commerce — asus rog 2 phone not delivering paid for the phone already

I ordered asus rog 2 on 12th of october. The delivery date was 25th and it has not been shipped yet. Flipkart's customer service, senior managers, nor the team is helping me in anyway. They just keep on asking me for 24 to 48 hrs. I have paid 37999/- for this phone. They are giving me compensations for waiting. I dont need any. I want my phone. And if the people who ordered the phone on 12 th of oct are not delivered... Then how can they go for a sale on 25 th of oct?? When will those people get their phone