TSRTC — Refund

Tsrtc (Telangana state road transport )i booked tickets in tsrtcbus.In on 23rd and 24 th june and cancelled due to personal problems.
42545878 these are my tickets numbers. After cancellation i got replay as

"dear ravi,
Welcome to tsrtc, the smarter way to book the bus ticket any time, anywhere.

Kindly to inform you reagarding the refund status.
Your refund details:

Refrence no.: [protected]
Bank refrence no.: 38566372
Status: refunded
Refund amount: 380.00
The refund amount will be credited to your respective account/card in 7-14 working days.
Thank you.
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Complaint comments 


I entered the atm details and submitted otp also after submitting OTP the transaction was failed.sir, please tell that if we get refund or not.please sir.requesting u.
Expecting a quick reply from u.

I have booked a three tickets on Sunday evening..when booking tickets it shown payment was successfull. after sometime it as canceled my tickets..tickets booked from Hyderabad to khammam.It showing money will be refund but we didn't get any message from bank plz look into my qurie service number I booked is 8689.and seats are 28.31.32
I have booked tickets for godavarikhani to Bhadrachalam bus No.90486 4 tickets. Acutuvally payment through NetBanking otp entered after Amount Rs.1432.00 debited my account EBC mail recieved Acknowledgement no.[protected] genarated but tickets not booked. After one hour I will try same seats booking thorgh net banking payment done and 4 seats booked. This transaction EBC acknowledgement No.[protected].
Please solve this issue and refund my first transaction amont Rs.1432.00

Booking Date.26.10.2020
Ebs recipts for not booked trasaction.

EBS receipt for booking sucessfull transaction.

My name is chandana y.v.p
24/08/2022 i travelled in amaravati rajadhani bus t.no : 00038849 time (21:31:36) bus no: TS09Z7655 fare is 620/- but I gave 1020/- remaining amount was not taken due to emergency. Can you please kindly help me to refund my amount sir

Ag80901610979's reply, Aug 25, 2022
I received my amount
My name is Rama Krishna Reddy.

I have booked 4 tickets from Khammam to Hyderabad using TSRTC website on 3rd November 2022.
The transaction was successful but I haven't received any e-ticket numbers.

Transaction I'd : [protected]

I have booked the tickets again for my journey.

Please refund my money back to my bank account as I haven't received any tickets information for my first transaction.

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