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TTK Prestige Complaints & Reviews

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Updated: Jul 20, 2024
Complaints 623
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102
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TTK Prestige reviews & complaints page 10

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J
Jaishilpi
from Mumbai, Maharashtra
Oct 10, 2021
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Induction plate

Address: mumbai colaba

We have submitted the induction top for repair more than two weeks ago. the repair centre said they will be sending it back in a couple of days however, it has not been returned till now not even repaired till now. they don't even bother to update customer regarding progress of the work. its totally worst experience with the company...
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S
sonalisingh0518
from Delhi, Delhi
Sep 26, 2021
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Sim mode not working for both the burners

The sim mode of the gas stove is not working for both the burners. For instance, when I try to put the stove on sim/low flame mode while cooking, the flame gets off/vanishes. Also, I am unable to light the gas stove using a lighter. This has been happening from Day 1 of when I bought the stove.

Stove type: Prestige Marvel Plus Gas Table...
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P
Poduval
from Hyderabad, Telangana
Sep 23, 2021
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Product damaged within 09 days of receipt

Address: G-13, PARK AVENUE, NEW C.G. ROAD, CHANDKHEDA, AHMEDABAD

I have purchased one Prestige Induction Cook Top Model Atlas 3.0 from Flipkart and the item delivered on 07/09/21. On 16/09/21 i.e. after two days of ending the return policy the item stopped working and whenever plugging electricity automatically tripped off.
Immediately I lodged a complaint to Prestige customer care and next day my complaint was attended one Mr. Mahesh, Prestige service center personnel, and took the damaged parts...
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R
from Thane, Maharashtra
Sep 22, 2021
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Product Warranty of 2 Years

Address: TTK Prestige Limited 11th Floor, Brigade Towers, 135, Brigade Road Bangalore-560025, Karnataka India

Bought a TTK Prestige Product from Amazon.in with a 2-year warranty.
Now that the item has a defect, both Amazon &TTK want me to travel to their service centre to address the issue.
The service centre is in Navi Mumbai and will entail a 3-hour return commute and cost Rs[protected] fare that is higher than the item cost.

Both parties do not see any other option....
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V
vpandey
from Noida, Uttar Pradesh
Sep 19, 2021
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Gas stove bursted

Prestige glass top gas stoves are like ticking time-bombs... we owned a prestige 3-burners glass top gas stove. Today me and my wife
were cooking lunch when out of nowhere the Prestige gas stove top glass blasted.
I immediately raised an emergency complaint but no one turned as of now.

They claim that glass top is shatter proof but its not....
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J
Jaishilpi
from Mumbai, Maharashtra
Sep 19, 2021
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Repair of induction plate

Address: Mumbai

A request for repair of broken glass of induction top was placed with the company in the month of Aug (Early Aug). I received a call from one of their business partners namely Classic Services stating that they have assigned responsibility to repair the induction plate. I was asked to pay the advance amount for procurement of glass required for repair. The advance amount was paid on 19 Aug 21. Till date the issue has not been resolved and...
+2 photos
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M
Madhavrao Kadam
Sep 13, 2021
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Mixer grinder pex3.0

Address: shradha colony purna road naded 431605

Last two month mixer have coupler damaged problem, i submit product to service center on data 26.8.21, but there is no coupler available . if spare part not available why you are selling this type of product. can you tell me how many day i have to wait for repaire. i purchese many product of prestige but this product very very irritaed to me. next time i thinking can purchese pristige product or not.i personaly visit 5 to 6 time to service...
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S
Shaheqaunain
from Mumbai, Maharashtra
Sep 9, 2021
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Induction cook top not working.

Address: Kandivali east

I had purchased induction cook top P. 16 on 31 August 2021. And it's not working from day one. Problem not resolved from prestige and your side....
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K
Krishnan Narayanan
Aug 31, 2021
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TTK Prestige Idli cooker.

I returned one set idli cooker to RSC Cheenai for replacement vide complaint ref no.CHEN62042797 dt.26/07/2021. Even after 10 days I received no updates from them and therefore I frantically tried calling their phone no.[protected], provided in the job sheet. There was absolutely no response on this line for over 3/4 days. We have been exchanging e mails thereafter. Iam amused by one of their email which has offered me replacement of some...
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P
Prachi1304
Aug 24, 2021
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Part pan support+gas stove

Horrible service..even after multiple reminders and follow ups and commitment given by Sameer from Mumbai branch that if the issue is not resolved we will provide refund/replacement...and these thief's vanished and never showed their face to resolve the issue..
Issue pending since 13th March...
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A
Ajeeshc11
Aug 23, 2021
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Prestige chapati maker

My name is ajeesh chandran i have bought a prestige chappathi maker from jaya steel house kottarakkara around nov 2020 after few months o[censored]se i received a massive shock from that while i was ising it . I have submitted it to the shop where i bought it from. Its been 3 months and i am ignored despite of often complaint and visit to the shop. I have enough videos and photos to substantiate my complaint. This is my last attempt to seek justice...
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U
Uma tomar
Aug 19, 2021
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3 burner glass gas stove

Address: A-8, ANAND COLONY, RATLAM

मेरा गैस चूल्हे का टफन ग्लास टूटने की कम्प्लेंट दिनांक 07 अगस्त 2021 को की थी जिसकी शिकायत नम्बर COMPLAINT NO: INDO2184587 & CUSTOMER CONTACT [protected] था आज दिनांक 19 अगस्त 21 तक आपके यहाँ से कोई रिप्लाई तक नही आया!...
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R
Rajeev@6550
Aug 18, 2021
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Replace the kettle

Address: Laliyahi

Sir
Maine 15/07/2020 ko Raju steel katihar se ek kattle liya tha aur jab se liya hai tab se hi ussmein problem aa raha hai.kai baar aapke disriubutre se bola hai har baar repair kar ke milta hai aur 2-3din mein phir se kharab ho jaata hai....
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Address: Marathon Nexzone, Wing Avior, Room No 1705, Opp JNPT Highway, Palaspe- 410206

Hi,
This is regarding the gas stove that we purchased from TTK Prestige Limited from Orion Mall Panvel on 22nd October, 2019 with a guarantee period of 2 years. It is pertinent that on 13th July, 2020 the gas stove bursted and the glass on the stove was shattered. My mother was using the stove, we are thankful that she did not incur any injuries however, the glass was under lifetime waranty and since then we have been trying to get...
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S
Sricheery
Aug 6, 2021
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Prestige pressure cooker - alpha deluxe model

Address: PM PALEM,MADHURAWADA,VIZAG PIN:530041

Hi Sir
submitted my compliant two times on same subject, again reminding you..
i brought new pressure coocker at your outlet located in PM PALEM madhurawada vizag on 03.07.2021.
it is not working properly, given at outlet two times but with out solving the problem they returned me. Again same problem repeated, as they suggested handovered both Coocker and Warrenty card at outlet for replacment.
Problem is : Steam...
+2 photos
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Address: Chennai

On 26th Jul i've registered a complaint with TTK Prestige customer care that my Prestige Schott glass 3 burner gas stove's glass is broken out of heat produced, its a lifetime warranty product for glass but from the time of complaining my issue, customer service department is very lethargic and has been asking for a bill copy which we missed. When approached the agency which has sold us the product denies to issue the bill copy by saying...
+1 photos
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J
JYOTI_BEHERA5
Aug 3, 2021
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prestige deluxe plus pressure cooker

Address: Prestige Regional Service Center 1800-123-334411 / 080-684-69897 Plot No-864/2677 , Po-Arunodoya Market, Ps-Badambadi. Cuttack – 753012
Website: www.ttkprestige.com

I purchased a prestige pressure cooker 3 years back and recently a hole created at middle of the outer lid during cooking. And i visited the prestige regional service center, Cuttack but unfortunately they refuse to repair/replace the product mentioning that this is due to misuse of products and also mentioning that they only replace product free of cost only if the manufacturing defects arises within 2-3 months of purchase.
If they...
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V
Vyasvyas
from Anantapur, Andhra Pradesh
Aug 1, 2021
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Prestige Elegant Mixer Grinder

Address: West Maredpally near Andhra bank Sec bad

I purchased Prestige elegant 750W mixer grinder on 24/10/2016, The product holds 5 years warranty on the motor. Now the mixer got some repair with motor and I visited the service center 2 weeks ago but no proper response and they straight away denied to provide the service and the person at service center was lack of knowledge and interest to provide the service.
I got disappointed due to the irresponsible response.

Now...
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A
ambala narasimharao
Aug 1, 2021
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Gas burner problem of prestige Royale plus gas table GT 02

Address: Khammam,pin 507001

I booked a complaint on 26/07/2021 through toll free no with complaint no:
HYDE2154878, but till no local service center person called me for the problem, i repeatedly calling customer care but of no use, we are facing so much problem while cooking, the product under warranty, please take necessary action against negligence in customer service....
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B
Basavaraj Bagali
Jul 31, 2021
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Explosion

Address: House no:-20636,N C Colony Hospet-583201 Karanataka

AT 12.45 Pm on[protected], Rice was making from Pressure cooker, After some time of 1st Whistle Cooker got Explosion resulting in My wife back burn injury & head Injury.

Safety valve not opened for 2nd whistle

Fusible plug not melted resulting in explosion instead of Pressure re;ease...
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