TTK Prestige Complaints & Reviews

Product defect
1. 2 burner knob control not working
2. red flame
3 getting off while in simmer
4 rust and foil toned

3 times complaint has been made and service engineer took photo and told he will come back for the replacement plan .

Ticket # 23126...

Hi Prestige Team,

We have bought the new stove on 24-jan-2021 from Happy electronics exclusive prestige showroom royapuram, chennai, the stove started giving problem from next day and we tried to manage for some time. But then the burner flame becomes very low then we filled the complaint. The service person came and clean the burner and it was working fine only for a few days then again it started giving a problem. Now it's...

I have purchased Prestige Induction Cook Top(model no.PIC 31.0 V4) on 12.05.2020 from Ganapati Mobile Store and Home Appliances, Naihati and its under warranty period.But after 2 months of its usage the various problem started to arise after making complaint to the service centers the technicians used to come and repair the same.After repairing the same it works properly for 4-5 days and again the same problem arises.We have made complaints...

Dear Sir,
For the above complaint, lot of correspondence by emailing and telephonic conversations is made and there is no result. For the last time, I am giving herewith full details. I have purchased 1 express mixer grinder PEX1.0 on 13/11/2019 in Malad Mumbai. It has start giving problem within 2 months and immediately complaint was made on your helpline number[protected] from my mobile number [protected] in February 2020. But...

Sir my compliant nos vija1705712 dated 07/11/20 and vija1894928 dated 06/02/21.regarding gas leakage of LPG
Gas stove.i am calling so many times but not respond ed from your Ccc and local service.i am suffering very badly and your service very bad.pl take necessary action to repair my stove...

I have purchased Prestige S.S. 7.5 Litre pressure cooker from M/s Real Steel Centre 452, Mint Street, Chennai:600003 on 29.12.2020. It had some manufacturing defect and the dealer guided us to Sri Kumaran Enterprises, 55, Tana Street, Chennai:600007, there authorised Service Centre. Their service contact is [protected]/[protected]. I was given a ticket no.CHEN61681811 and was assured of replacement in 3-4 days. But it has been 3 weeks since...

Hi,

I had bought Royale Plus Schott Glass Top Duplex DGT04 Gas Stove and used it only for a day. I realised that the stove has design issues. The pan/vessel on the burner kept wobbling and due to the gap between the two platforms of the stove, any spillage got stuck between those gaps and started stinking smell within a few hours.

I complained to Prestige guys about replacing it with a normal model but did not...

Hi, i have complaint on[protected] that my prestige mixture grinder not working since the same date i have mentioned but not any procedure will be taken by the relevant department . I have call so many time to customer care but always they say that we registered my compliant and they short out my problem as soon as possible. I face very difficult for that....

I registered my complaint on 11/1/21 to get my mixer repair. The customer service guy told me it will be 2 working days to get it fixed. after so many follow ups also none of the technician called me and came to fix it. its been 4 working days.
It's been so disappointing and annoying, when they don't give a good service. I didn't expected such and bad and disgusting service from prestige....

Hi Prestige Team,

We have bought the new stove on 04-OCT-2020 from Tanjore prestige showroom, the stove started giving problem from next day and we tried to manage for some time. But then the burner flame becomes very low then we filled the complaint. The service person came and clean the burner and it was working fine only for a few days then again it started giving a problem. Now it's producing more smoke and the vessels...

My registered complaint no is MUMBI772152 dated 09 DEC 2020 but not action till.
Very poor service this company am suggest for ever person not purchase any items this company....

Prestige induction stove is a break while using it.due to 1 year warranty.we request you to replace as soon as possible....

Excess of flame at starting the gas stove. Complaint no is VIJA1805675 improper service and repeatation of same problem . Defective piece, we want to change the stove which has warranty of 2 years. No response from Prestige. We had taken gas stove from Flipkart...

Please discontinue the model GTM 04, as it is very risky to use such a product. I purchased this on 12 Aug 2019. On January 2020, while my mother was cooking food it broke with a sound and glass particles were scattered. The service engineer came and replaced it (chargeable basis) and said it is physical damage and it was not a physical damage as I have witnessed that incident. However, I can't prove it as we do not have a CCTV installed...

I have purchased prestige cooker in July 2020, but is not working now. I gave to prestige service center in kolar,

My complaint number is: BANG61602614

Today I took from service center, but again it's now working, problem is not fixed, I have asked service center person, but they are not responding
I am fed up with service...

Am registered complaint no is HARY1685662 dated 29 Oct 2020 but not action till.
Very poor service this company am suggest for ever person not purchase any items this company....

Dear PrestigeTeam,

I am writing today to complain about the extremely poor service I received from your authorised service center in Coimbatore while I gave my Prestige induction stove for repair.

We as a family have been loyal fans of your company and most products we use in our kitchen have the Prestige logo on it. We are a proud owner of Prestige products so far but unfortunately the recent interaction with...

Prestige Marvel GTM3 stove burner problem, noise on slim mode and gas leakage sound, not working properly....

Hello Sir/Madam,

I bought Prestige edge glass table PEP 02 gas stove 0n 26/09/2019 at Prakash home appliances KGF. On Nov 18 2020 the gas stove's glass got burst while cooking. We raised a ticket on Nov 19 2020 and we got a message with complaint no BANG1729447. We waited for a week with our complaint unattained. Later service guy from kolar called and asked me to transfer photos. i forwarded and waited for more 1 weeks.br...

Raised complaint CHEN 1753793 three days back about problem with the stove knob. No action till now and when contacted the service agency number given today response is " when free will attend, either you live with it or boot "....