TTK Prestige Complaints & Reviews

I have bought prestige gas hob in a hope that it is a company product and will work good. But i am very not at all satisfy with the product. I have purchased this product 1 year ago and from than till now i have filed almost 40-50 complaints regarding the lighter and switches of gas. The service of company is very poor. They came to repair after 5-6 complaint and than same problem persist again and again. I want this product to be replaced but the company is not listening our complaint and even not resolving it. My latest complaint no. Is hary2436290.

Rishabh madan
[protected]

Bang2457621 wet grinder multiple problems since purchase
Ever since we purchased pwg01 wet grinder on 4th december 2016, it continues to have problems. It was running too slowly or rarely started even on little load or took hours to grind. The technician promised to replace the stone but finally gave an excuse the replacement will be fake one and hence convinced us to continue with the original stone.
Later on, the grinder completely stopped running even on non load. It gives a hum sound but doesn't start. This complaint bang2457621 was registered on the last week of may. The technician called on 30th may when we weren't reachable at home. After which i have been following up on this complain frequently but no one has called back or serviced the grinder. It has been lying idle for the past 6 weeks.

I have logged a complaint with prestige more than 6 days now with complaint number: bang2526808 for mixer repair and till date no one has addressed it. No technician has come down to check. I have called customer care number for more than 5 times now. Its waste of time, as they have same thing to say "this is been escalated". Its really a pathetic service with such reputed company.

My complaint no is CHEN2404736. my induction stopped working from the very next month i bought. i gave the product in prestige service centre, chennai..aperson named Shiva collected the induction, he told that after two days, he will hand over..but he didnt..after continuous calls after 15 days he told that the parts sent for the repairing of the induction didnt match, so they sending the parts again...and since then, its been three months we didnt get. I have been calling prestige customer service and service centre in Chennai, but every time i call, they say that wait for 5 minutes, i will call u back and no calls came from till now. neither they are repairing my product, nor they are replacing and rude behaviour additional. I never knew that prestige is such a worst company

I have purchased electric cooker model prwo-0.6-2 on 14/06/2017 from murali marketing smart kitchen outlet at btm 2nd stage. We start using from 15/06/2017. It worked well on first day, when we put on use on 16/06/2017 it did not work - cooker is not shifting to cooking mode. Since we stay very close to outlet we have taken to the shop and explained the problem, they have also observed the problem. We get answer - we send this to service centre and will take a week. It is not acceptable when the product does not work second day. The answer we get - electrical part may fail anytime. Is it the reliability prestige guarantee, well if so we made a mistake of choosing prestige product, we do use form other manufacturer for last 8 years without any problem. While we understand the situation we can not accept the casual attitude of the shop service person. After a heated argument, the shop in charge has changed the outer shell. We get a poor opinion. Hope i dont have to regret for purchasing prestige product

I have purchase prestige 3 burner hob top we purchased on 4 years before last one months back.We booked complaint servicing the technician will come an check he told that to not able find the complaint. Then he told that to take machine take to service center then they told that no spare available we are waiting for one months then refitted complaints back to home now we are facing some problem with its burner. Flame of burner in reducted. Please suggest or helm me whom to be contacted. I tried to reach[protected] but no response
very bad service kindly do the need full

my contact no:[protected] (nidhin)

I have purchased a gas oven from snapdeal of ttk prestige brand. The purchase has been done on september 2016. But from jan 2017 i am following up with both of them snapdeal as well as prestige but all my time gone in vain. Prestige has visited my place taken a xerox copy of the bill also given me false promises too but at the last its june 2nd 2017 they are saying a no they cant refund.

Harassed a lot also. Contacted dgm of prestige mr, ramani but no value.
Hp gas services has denied my connection due to the gas oven was not having isi mark. Checked the oven but could not find any issues, still they have said a no to the refund.

I have purchased kitchen hood DKH 600CS on dt 03/03/2012 at delhi, presently iam at koat (rajasthan).one month ago its blower was damaged, hood not working now.i have complaint to urs customer care, they reply me/visited at home but after telephonic descussion, they told me that urs hood model is out of date, and spares are not avilable.why only five years old things a spares are not avilable.prestige is well known company its reputation is also good, but if spares are not avilable why should we purchase urs good(other company hood even 10 years old spares are aviable).
mobile number [protected]

I recently purchased prestige 3 burner gas stove and within 5 days o[censored]sing the glass top exploded.
Luckily no one was in kitchen but sound was large and broken glass particles were spread all around.

I tried calling customer care but no response from them.

I am going to take legal action against this company for providing substandard quality products and which are danger to life.

I have purchased Prestige Gas Stove in december 2015. it came with two year on site warranty. Few months back I observed that gas is leaking from a burner while cooking and flame is coming out of the joint (where brass burner stands on the metal part of gas stove). I immediately submitted complain in this regards to Prestige Customer Care in Ajmer. After 10 - 15 days of filing the complaint, I got the call from the representative asking me to send the image of gas stove, burner, bill etc. on whatsapp, which I did. After that, I waited 10 -15 days again and then the service man came to my home but he didn't brought the specified burner for replacement. Moreover he tried to repair the existing burner by brutally hitting it with hammer, which caused severe damage to the burner and the problem got increased.

Service man told me that he will return after wards with the replacement burner, which he didn't came till now. Even I am calling them regularly and they are not responding to my calls.

I have worst experience of this branded company, I purchased Prestige Gas Stove, so as to ensure that I am buying safe product for my home, on the contrary, now its creating risk for my family.

Now I request you to take immediate action toward this issue.

My name : Ravi Soni
Contact No: [protected]
Address : C-4, Siddhi Vinayak - 2, Agrasen Nagar, Kishangarh, Ajmer.

I bought the new electric rice cooker in Jan 2017. From day one, large amount of rice sticked in the bottom and side wall of bowl. Which cannot be used, very tough to remove while washing. We have been using other brand for the past 10 yrs, which there is no complaints. Seems the response from customer care also very bad. Getting feedback from service is very tough and they are giving advice how to cook.

I never seen this complaints in renowned prestige

I purchased a prestige multicooker pmc 2.0 on jan21, 2017 through flipkart. It suddenly stopped working on mar 3, 2017. When i registered a complaint, they suggested me a service centre nearby (S. S enterprises mahadevpura, bengaluru). The service centre told me that the thermos is not working and as it is a new piece in market, i should wait for a week. I asked them who can it come to repair in one week, they told me that sometimes faulty pieces are sent. When i asked if i can exchange it, as it wasn't my fault, they told me a place which was very far from where i live. So, i decided to wait for a week and get the repair done. Today, when i called, they said it will take one more week.
It was very disappointing to see prestige company which i believed to be best, creating such a bad experience for me. This is making me question everything about the company!
1. Sending a faulty piece, which is claimed to be given warranty.
2. Not paying proper attention to the issue at the service centre, and delaying.

I have purchased PRESTIGE WET- GRINDER PWG 01 on 19 november 2016 from amazon shopping . from the date of purchase it is not working properly .we have called the customer service men many times, they are saying that they will come in 48 hrs but only coming after 5 days . The customer service is very poor . A service men named MANIKANDAN came 3 times, first bolt problem, second time he said belt problem and repaired the belt and third time he didnt do nothing and he went . only one stone is running and another stone in grinder is not working. Take the product from us and give us a new product or repair the product .this is not the first time we had called the customer service, there is no proper response from them.I[censored] are not acknowledging this complain, it will proceed to consumer court .We hope you will rectify the problem faced by us.

bill no: KA-BLR[protected]
Order no:[protected]

my contact no is [protected] and [protected]

I have purchased this hoptop by paying 9k and after couple of months it's start to chang color of the glass... We have purchased it for it's look and now it looks very ugly. I have already complaint before 1.5 month ago (05 jan 2016) & still nothing is positive sign from prestige... I have complained more then 10 time.. But they do not give any response when it will be resolved.. So i just want to my money back.. It is more than enough time to resolve any issues and customer can't wait more the 1.5 month for service.
My one of them complaint number: guja2218644
Or
Guja2294645

This is regarding prestige cookware - omega deluxe granite. I had used the product with care for about 1.5 years and the non stick part started getting damaged. The warranty was 2 years. As instructed from shop, i had taken the faulty product to the lalbagh service centre for replacement. At lalbagh service center, i was told to pay rs 272 (25% of mrp) for the replacement although the product was under warranty. The product was used as per...

This is my complain number 11 days back delh2295547r and till now no action. Whenever i call to the customer care number they are asking for coming to service centre. I bought this cooker from my local market adarsh nagar 2 months back only and facing problem from day one. Why should i take faulty cooker and i want my cooker to be replaced or money back.
Shalini
[protected]

My Prestige Gas stove Gas suddenly broken due to normal cooking. I registered complaint in your customer care centre. However from the last 3 days I am waiting your technician . Registered complaint No.BANG2300376. But no result.

Kindly arrange your people to attend the complaint.. And also inform what will be the replacement of Glass gas stove to steel stove of 4 burner.

There is a problem with the whistle and voucher the whistle doesn't fits into the voucher the hole is extra ordinary big when compared to the voucher it's not being used due to risk of cooker getting burst as the air some time stuck inside or sometime comes out I kindly request you to place me a new one might the dealer fima trader duplicate piece.

I have complained about my glass top stove during December month last year and have also registered an online complaint and made multiple calls to customer care and now I have 3 complaint registration number but no one has come to check the stove. Every time I call, I get the same answer of " we have escalated your issue and our service center will call you immediately", but after that nothing. I am fed up of calling them. Very bad customer service.

On 20.2.2017 in clearance sale in sri aanandavalli kalyana mandapam in t nagar, ch-17.we purchased a rice cooker.when we took home and checked we found it not working.when we went to service center they say only damaged products are sold in clearance sale.ttk has good trademark but its shocking that they are cheating public in the name of clearance sale.every money should be valued even if its in clearance sale its not bought of free of cost.ttk prestige should make this an important complaint and take necessary action.