TTK Prestige Complaints & Reviews

I ordered an item through their website .un fortunately the item didn't get deliver .when I called after 13 days of delay the customer care representative told me that the item is returned as the courier partner couldn't find my address in hyderabad city neither they called me also.
Now the amount refunded was 620 rs to my account which I paid through bank and the remaining voucher amount of Rs 2000 was not credited back.Its been 80 days, 70 calls, 30 emails still they are making fool of me saying the issue will be resolved soon.
Details
Order no[protected]

My brother Mr. S.Lakshmi Narasimhan presented me the above said mixer Grinder on account of my Birth Day. Hence he placed an order with Amazon vide order no.[protected] dated 28th January 2023. The above said item was book to my address at Erode

S.Venkatasubramanian, 115, First Cross Street, Bharathi nagar, Moolapalayam, Erode - 638002, tamilnadu.

Yesterday I got the delivery of the same through Amazon...

Food sticks in the cooker everytime while cooking

Wanted to buy Prestige KETTLE since it is the only MADE IN INDIA product that could be found from a reputed manufacturer (one other option was Crompton Greaves but it was mostly Chinese make) so bought it. Felt kind of proud! Looks like some kind of glue has been used to stick (join) the nozzle to the kettle body. Since the first time it was put to use, there is a white residue that is leaking from the joint and it has created a visible but irremovable white stain. No matter how many time it is washed or wiped, it stays. While the intention behind this MAKE IN INDIA was to produce world class products at competitive prices and show the world our inherent capabilities, that objective has been lost in the process. With supply chain/logistics issues with Chinese imports, it has been a boon to Indian manufacturers to flood the market with such shabby products one side and increase the prices without any rationale, on the other side. GOI has to intervene at least to have control on pricing. This kettle for instance is double the price compared to China origin product. Of course it might not be possible to achieve even Chinese quality straightaway (give them their due, China has really gone a long way in quality these days) We have a really long way to go - from stop talking to start doing. And doing things right.

Dear Customer, for job no. PUNE[protected] Delight code is 883783.Non-Delight code is 758066.Please provide the right code only after job completion. Click here to download - https://bit.ly/38hQBxj T&C - TTK Prestige Ltd - Kapture

Hi, I bought the prestige stove thinking that good brand and good service, I did the mistake, service is worst, they are fooling me since a month, I have spoiled my health placing the food order from outside though I may not afford the new one also it will be waste of money. Please take the strict action against the company. Paying the product tax is pain also bearing product loss is biggest pain.

Purchased juicer in prestige right after 10days it stopped working and given to service in happy enterprises which is authorised service centre in arundelpet guntur on august 9th 2022. Since then i have visited 4times but no response now thy was saying management had changed we cant do anything . And no clue about my product its been 5 months

I purchased juicer in prestige right after 10days it stopped working and given to service in happy enterprises which is authorised service centre in arundelpet guntur on august 9th 2022. Since then i have visited 4times but no response now thy was saying management had changed we cant do anything . And no clue about my product its been 5 months

Had raised service request( as it was showing error code E8) n panel stickering for the induction cook top on 7th of December. They provided the job number(BANG[protected]) n told with in 2 working days they will take the product for service but they didn't turned up. After continuous followup they picked it on 15th of December i.e after 8 working days. They kept the induction cook top in service center for 15 days but issue is not solved. First error code E9 was showing but once it came back from service now error code E8( according to manual they have left coil sensor open) is showing which didn't happen when gave it for service. The technician who had come to deliver the cook top is not responding for calls n ttk customer care gave service centers number there no one is picking up the call... When they delivered the cook top on 30th they charged ₹700 for fixing the cook top... I don't understand whether they fixed it or made it even worse... Pathetic service from TTK customer care and service center.

I bought this gas stove on 05/03/2021 now . but it's glass get suddenly broken and it stopped working. I have registered for service on 7 Dec 2022. But today it's a 29 Dec 2022 . I have not yet get any solution. I am calling them so many times they are not giving any solution. In starting days they were receiving my calls but now they are not receiving my calls also . It's very irritating for me and i am suffering a lot due to this. Please look into this complaint no-GHAZ[protected] or Head Office call [protected] 8 times call . call not received Costumer Care call 6 times complaint not response

I registered a complaint on 19/12/2022 regarding my gas stove not yet resolved and service agent and area manager not responding to my calls.As it is regarding my gas stove I am in a big trouble about it as am anxious too.Kindly do the needful as early as possible

I bought an electric chopper from TTK Pretige showroom in Saligramam Chennai. After using for 2 day, the chopper is struck in between and once it struck, it is not running again. The chopper quality is also good. When we approached the showroom they ask to go to service center. We need a replacement piece.

Sir,
I have purchased GT4 gas stove from variety Store, Arera Colony, Bhopal. From the very 1st day one of its knob was not working properly and now two days back it is fully jammed. I have also made complaint online but till date nobody as approached me to resolve the issue. I am disappointed from the product as well as from the services of the company. It is again requested to pl. resolve the issue or replace the product immediately.

KDS Malhotra
M.No.[protected]

Purchased the stove on 18.12.22 but no offers were disclosed by dealer ATHREYAAS, Kamarajar Road, CBE 4..₹10420 paid ..we were informed that dealer didn't receive any offer from the company so he never gave it...I have paid excess amount when compared to Prestige site...I need the offers to be given since I paid more
Regards
Jose Dsilva, Kamarajar Road, CBE 15
[protected]

I bought this gas stove on 23/12/2021 now it’s glass broken liftable burner coating damaged and body coating also damaged I open a complaint with customer service on 19/12/2022 and service agent came on 20/12/2022 as I have multiple complaints with this costly item I requested replacement of the product today service agent called and said as by the area service incharge they couldn’t replace the item only can do service. I called the area service incharge of Kollam Mr.Santhosh and one Mrs Ratnamma was telling if we cook salt or sugar added item or if any thing overflow the coating will damaged and don’t cook like these item sir them what is the use of gas stove for me .The area incharge behaviour was very rude and not respecting customer right.I felt an unpleasant conversation with them and they said they will only do service and not at all replacements and said if I have another complaints go ahead with it.Sir we are choosing prestige because of the trust on this prestigious brand but unfortunately my experience was bad and faced very bad behaviour from area incharge

I have brought the induction prestige atlas 3.0, four months back. but it's glass get suddenly broken and it stopped working. I have registered for service on 17 Nov 2022. But today it's a 27 Nov . I have not yet get any solution. I am calling them so many times they are not giving any solution. In starting days they were recieving my calls but now they are not receiving my calls also . It's very irritating for me and i am suffering alot due to this. Please look into this complaint

Sir
I am anoop k r, i ordered a 5 l stainless steel induction base pressure cooker on 26th november 2022
order number[protected]

attatched documents

kindly deliver the package to below adress

cordial arcade flat 3b
pongummoodu
trivandrum
kerala 695017...

I have logged complaint on Saturday 19th Nov 2022, 12:30 AM IST for. Glass break of gass stove. Escalated the issue at higer level but not got even acknowledged.

Contacted local team they said they ahe. dispatched the glass on saturday but still after 3 days not received at destination.

Its taking 3 days to travel 25 km only.

No response from complaint end till yet.

Don’t have another gas to cook the food, eating outside food since 3 days.

I have logged complaint on Saturday 12:30 AM for gas stove glass break, still not resolved yet. Product is under warranty and they just giving the update glass is not reached at the near branch.

The distance between the two offices is only 25 km and they have dispatched is in Saturday only.

Escalate till CEO but email is not acknowledged

No updates on raise complaint

I am suggesting to get actions on these worse organisations who just care about sales not the services.

I purchase a prestige Royale Gas table in March 2022 from csd Una Himachal pradesh, and now it not working properly so please pursue. Thanks