TTN Broadband — Pathetic internet service and bad behavior | |||||
I made the biggest mistake... I checked the TTN reviews and could see bad remarks. But the sales person Aradhya (he is a big liar... don't trust his words). said that these are the lies and if connection goes down then it would be back in maximum 4hrs. This is the second month of my pathetic journey with TTN. And almost everyday I face one or other problem. It's either with speed or line issue. The customer care people are pathetic. The simply inform that it's not possible to fix now and then hung up. I called up this sales person informing the same. He then mentioned that the 4hrs SLA is only in day time (their day starts from 10:00 AM). During night if the connection goes down then need to wait for it to be fixed till next day. When I asked for disconnection, he mentioned that they don't need customer like me (customer's who ask questions ???). They are simply don't care type people. All they want to sell the connection and cheat the customers. Was this information helpful? | |||||
 3 Comments | |||||
Comments
The service will be active for an hour and it will disconnect when you are in the middle of doing some important works. Customer service sucks.
Please don't take TTN connect. It's too bad and service is also pathetic. My humble request to all who is planning to buy TTN network. Please don't.
please do the needful I have escalated through the escalation mail id . But of no response. Complained over phone. no use.