[Resolved] Tvs Credit Services — two wheeler loan | |||||
Fyi, i have taken a loan from tvs credit almost 2 years back for my two wheeler. There was a late payment from my end in the month of march 2018, april onwards i have made the payment on time every month but when i have checked my cibil report i have noticed that there are 4 late payments march april may and june 2018. I did a complaint in customer support, i met sethuraman, area manager bangalore branch to solve this issue but nothing has happened. Till date they haven't updated the statement. Due to this negligence my cibil score is showing poor. Tvs credit company is associated with fraud vendors who are collecting money from customers. I have reported to the bangalore branch office carrying all my documents, recorded calls, payment slips also i had discussion with sethuraman area manager bangalore but nothing has happened so far. Worst customer service i have ever experienced from tvs credit team. I will file a police complaint against tvs credit soon. Credit score can affects many parts of your life. I would suggest tvs credit team to work with good vendors and support your customers. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
we are sorry that your experience with us has not met your expectations. Please give us a chance to serve you better by sharing your contact details, loan agreement number. We will get in touch with you at the earliest.
Regards,
TVS Credit Services