Tvs Motor Company — non-issuance of rc even after 5 months - payment fully paid through paytm

Address:

Chennai, Tamil Nadu, 600032

I am a regular customer of tvs motor company... I have bought tvs star city plus (Tn09 cj9262) last year in my son's name g. Raghul and recently i bought tvs xl 100 comfort on 10/02/2018 (Tn 09 cl8704) in my wife's name s. Malliga at ramkay agencies, velachery main road, chennai.

From the purchase date of 10.02.2018 to till date (09.07.2018), i have not received rc book for the vehicle tvs xl 100 comfort. Whenever i ask the agency from which i bought the vehicle, they say it is pending but they dont reply further or not give any reasonable reason for the unduly delay in the issuance of rc book..

They used to say that the rc book will be ready next week but when i approach the day, they simply say it is still pending and they dont take care about the customer difficulties and the response is very very poor. I have not got any satisfactory reply and sometimes, they dont utter a single word other than it is still pending... Recently, the manager, ramkay agencies, velechery is not picking up my phone..

I am extremely sorry to say that the grand name of tvs is being spoiled by such bad attitude.. Moreover, i am a long time user of tvs vehicles and a regular customer of tvs, i myself really vexed about the attitude of these people

I request to solve the problem and take necessary action so that i can receive the rc book at the earliest.