[Resolved] Croma Extended Warranty — Not turning on | |||
My TV is not working for 5 days now . I have taken an extended warranty from Croma. even after making 5 calls to the toll free number, there is no response. when i get in touch with a number given to me (Muthu - [protected]) the person was arrogant and anything but helpful. Croma is cheating its customers by collecting money on the garb of extended warranty but not providing any service. i am disgusted with them. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 6761 3600 [Support Office]
+91 72 0766 6000 [Helpline]
+91 40 6722 6870 [International Helpline]
Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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Raman here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Raman