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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 202

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Address:New Delhi, Delhi, 110059

I booked an uber cab in west delhi with balbir having a wagon r 5147. He couldn't reach the location and started the trip in his own without any pick up, as i called him he cancelled the ride and afterwards i gave him a low rating for a bad pick up. Few minutes later he called me from this number [protected] and used abusive languages which one of my female friend heard as she picked up the phone. I asked him politely i gave the rating...
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Website:www.uber.com

Uneducated drivers, uber is not to help people it is to only charge unnecessary charges to poor people, people in india are paying for the services which they have never got, pathetic uber management. Not recommendable to anyone.

Please stop uber lots to say about uber but won't waste my time, i have experienced bad services o[censored]ber not once but many times, it is eating middle class and poor people hard earned money....
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A
Anuradha Bhankur
from Bengaluru, Karnataka
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charged very high for my latest trip

Address:560100
Website:www.uber.com/en-IN/cities/bangalore

Hi,

Yesterday (15th aug) i have booked a cab from yeshwantpur railway station to naganathpura, electronic city. Estimated trip was showing 907 rs when travelled through nice road that is approximately 50kms in distance. As there was a holiday and found no traffic in the city so asked driver to travel through the city which is the shortest distance and travelled only 25.83 kms and time taken was only 1 hour 12sec.
When...
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A
Azher Cybertech
from Ahmedabad, Gujarat
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fare fluctuate

Address:Ahmedabad, Gujarat, 7930

Dear sir/madam,

Consider this email as severity issue, when i booked cab it was showing me 249.58 amount and after reaching to destination i observed it was showing 307.15 rupees on driver uber application. I have checked my app that time i was still showing 249.58 amount for the trip.

I don't know what is the problem with your application/app but i want my extra money back....
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Nikhitha Pradeep
from Hyderabad, Telangana
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uber fares

I am a regular uber customer and nowadays i am getting promo offers like 25% off 50% off and all but when i apply the promo coupons and when i am riding with uber the rate comes the same if its 25% of or 50% off or if it doesnt contain any promos then also the amount is the same... This is not a decent approach by a reputed company like uber... If you are offering discounts then that should be seen in the fare... Please dont cheat your customers...
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A
Ayesha Iqbal
from Jaipur, Rajasthan
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complaint about the driver

Address:Jaipur, Rajasthan

I had booked an uber cab yesterday morning, that is, on the 15th of august, 2017. I am from jaipur and the area at which i called the cab is an institutional area. The cab came on time but there were two people sitting inside - one was the driver and the other one was his friend. I told the driver that i had booked the cab and we should move, but his friend won't budge. It was not a sharing cab. I asked the driver's friend to get off, but...
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pkvarnwal
from Delhi, Delhi
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complaint for due charges

Address:New Delhi, Delhi, 110059

I booked an uber pool at 9:21 pm from ina metro stn. Gate no. 2 to rajapuri, uttam nagar east.
It shows that will be there after 7 minutes.
We are waiting for cab at the same place but after 10 minutes driver canceled my ride. Again i booked a cab for the same location.
But cab was waiting at gate no. 3, and did not inform or called me to inform that i am here. After some time i called him he told me that your location...
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Arham Raziq
from Bengaluru, Karnataka
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not getting any cab when it is raining

Address:560078

Not getting rides when neaded and it's not fare I had tried after and after this is really not nice and this is not fare u are taking more money in increase of cabs but also it is not coming u should know about it what are u doing and this is not good and we had to come with our realties and I got really ashamed and now I am not going spare you please see this and reacet...
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J
JIT VERMA
from Kolkata, West Bengal
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misbehave and abuse with clients

Address:700059

I had booked an uber whose vehicle number is WB 05 3462 driver name is Neeraj. When I booked uber he comes late. Later on when I request him to turn little back suddenly he started abusing me. He used slang languages. I don't understand how uber company has given licence to such a person who doesn't know how to talk with clients. Please take instant action against this person as I will file case in consumer court against uber as I know Uber...
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Kesarinandan1972
from Bengaluru, Karnataka
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excess charges claimed by uber driver

Address:560097

During my travel in bangalore the charges were shown as rs 135, however the driver demanded rs 285.00 saying old outstanding balance rs 150 as there was no such balance outstanding you may pls refund the amount.
My phone no. [protected]
This kind of attitude by any service company is unacceptable hence ensure such mistakes are not repeated in future...
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Pooja Siddaraju
from Bengaluru, Karnataka
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fluctuate in fair charges

Dear sir/mam
Pls consider this ccomplai... I am the regular customer to uber. When we booked the car[uber] it seems reasonable estimate fair charges, but when we complete our trip the driver would ask fair charges which is too costlier than the estimate fair charges... So pls consider this complaint as soon as possible... This is not the first time. This been 2-3 times......
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Address:Kolkata, West Bengal, 700102
Website:help.uber.com/h/595d429d-21e4-4c75-b422-72affa33c5c8

UberPoll 10th August 8.29 PM.

I have asked to customer care for details reason of fare change from 19 to 174. And Details beakdown of both fare. But they not provide that.
As a regular customer I should expect this details at least.

My complain was fare change just after few second of trip start.just when new pool request arrive to the driver. And my trip fare change from 19 to 174.

I have...
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C
chandru1947
from Chennai, Tamil Nadu
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used my bank account and withdraw rs.11000/-

Regarding the above problem i have already submitted my complaint and received reply as mail system failed and my complaint mail has not accepted. I need clarification to whom i have to make the above problem to uber management.
Tried for customer care contacts
No response
I would like to have your feed back to my email id
[protected]@gmail.com...
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S
Sri Yuva
from Bengaluru, Karnataka
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no support from uber on life threatening issue from uber driver

Address:Bangalore, Karnataka, 560090
Website:www.uber.com/en-IN

His is complaint against a UBER driver regarding cancellation of ride on 12th August at 4PM.

Driver is so rude and threatened me to cancel the cab from my end for no reason. He accepted the ride and as he is 4km away from my place (with 6 min for arrival to my place) he denied to serve the request and asked me to cancel the ride. As the cancellation initiated from his side I requested him to proceed with cancellation. As I...
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Deepikabothra
from Kolkata, West Bengal
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forced to pay excess fare

Hi uber

Myself deepika, travelled in uber go on 15th august at 8:24am from watkins lane till newtown rajarhat... My account showed me... It ll be charged rs.252.32. On the arrival the bill came to be rs. 298.18 and i was forced to pay rs. 300 for what purpose i don't know.

Plz refund our money which was taken by mistake i guess... Kindly rectify the problem.

Thanks
Deepika...
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Suchetagogar
from Kizhake Chalakudi, Kerala
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charged 50 rs extra from the described amount

Address:600001

Hi uber

Myself sucheta, travelled in uber pool on 13th august at 9:50pm from sowcarpet till abirami mega mall... My account showed me... It ll be charged 89.53rs for two passengers in uber pool. On the arrival i paid 142.0rs for what purpose i don't know. It said riders outstanding balance.

Plz refund our money which was taken by mistake i guess... Kindly rectify the problem.

Thanks
Sucheta...
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famous_guy_shyam
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rides issue

Address:302015

Uber massges me today your next 10 ride uber will be 50% off and promocode is given. I'm open my uber account and code fill up. I'm see uber notify me your promocode is expire. What to do uber is lyar. if you not afford to a free ride so not cheating from customs. If you not given me 10 ride 50% of so I'm not using to a uber cab and not using my friend. Some issue time before with me. Let's see What' r u doing...
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Soumava Banerjee
from Bengaluru, Karnataka
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theft of money by driver

Address:Bangalore, Karnataka, 5600017
Website:uber. com

While in my uber ride which was supposed to be cashless, my driver said that the payment portal was down and I need to pay by cash, to which I agreed and later on found that I was cheated, I complained to uber hoping to get my money back, however they did nothing not even allowing me to contact the driver, this is planned robbery in broad daylight....
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Ritz Dot Com
from Mundi, Madhya Pradesh
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complaint about cancellation of ride.

Website:www.uber.com

I booked a ride in uber today at 4.44pm and the driver said he already on another ride. So he will come after 20 mins and took my 3-4 mins on call. After that when i cancelled the ride to book another as i have to catch the train within 30 mins. Uber charged 52 rs as cancellation charge. It was the drivers mistake how he accepted my ride while he was on another ride already. Please solve my issue....
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Nithyamahadevan
from Chennai, Tamil Nadu
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about uber promo or gifts

Address:Chennai, Tamil Nadu, 600125

I saw d rate for d required destination frm my house n it showed rs336.. N i applied freedom15 code for 50% off. The code was applied. Again wen i chcked immediately the rates r same... R d promos really applied fr uber riders or u r cheating the customers? Each time when i check it is like this... For this nly uber is giving so many offers is it??

U r really cheating the customers.. And note nly dat.. Now a days its showing...
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