Uber India Complaints & Reviews

We had travelled in uber pool from the opposite of our location we booked and were dropped against the wish o[censored]s i. E the drop location was after the residence. My house is in gi block of sarojini nagarwhich comes just before lane g. Due to mapping o[censored]ber, the residents of gi block are compelled to board from g lane or school. No.3 of g lane.. While drop werequest the driver to drop before the lane comes as it is nearer too. But to our shock the driver was talking in an idiotic manner and was inclined to trouble us by not listening at all. He was very hot headed and there was no other passenger except another female friend of mine. We told him aboutr complaining to your organisation reg his misbehaviour but he was damn cared about this..

It is therefore requested to llook into the matter and redress the complaint and intimation may be sent in this regard at the most earliest.

We

Dear uber.

Uber cab charged more money.

I have booked uber cab from kausambi metro station to noida sector - 62. Uttar pradesh area only within 8 km. They charge toll tax twice which are not applicable my ride. My booking ride rs-73. But uber charged rs - 300 after completion of ride. I complaint to uber application but no reply till now.

Thank - awadh
Mobile[protected]

I booked uber pool from the sheikh sarai phase 1 pocket c to infinity tower gurgaon on 22nd august 2017 at 8.05 am. Fare was shown rs 179/
I was dropped at infinity tower gurgaon at 9.30 am. However receipt shows drop at haus khas at 10.13 am and fare deducted from my paytm wallet rs 763/ instead of rs 179/. I have not travelled beyond infinity tower gurgaon. I attended my office from 9.30 am onwards please check and arrange to refund the amount of rs 584/ wrongly charged (On account of non closure of trip by driver).

I booked a cab on 22 august at 3:52 pm from gulzari gali subhash market kotla mubarak pur to nehru nagar lajpat nagar.
The fare was ₹58 while the driver took ₹108. As a proof i have attached the receipt .
I want to submit a complaint on the driver and want the rest cash back at the earliest.
Driver details are given below:
Driver Name: Bhupender
Car : White Maruti suzuki ritz

I travelled in uberpool on 17-aug-2017 night around 9:00 pm in chennai. I was listening to songs on my phone, just before getting down i kept in bag and while getting down the phone dropped from my bag i guess... Within half an hour i realized my phone was missing. Immidiately called uber customer care, then i come to know there is no direct customer care for uber in india. It's just automatic machine which calls your last ride through which we can not even trace drivers number. Tried several times driver did not take the call finally picks the call and starts shouting without any concern of helping me. He said you take uberpool and then loose your phone and expect to get it back there is nothing in my cab (Without even checking it ones), he says i have some drops and its raining i cant get out and check... On repeatedely requesting driver agrees to give phone to the passenger sitting at back seat whom i requested to check if any phone is there she said there isn't any phone. After that again spoke to driver, he started shouting again so rudely "i dropped 3-4 people after that someone would have taken, how do u expect to get your phone back" even requested to share details of rides taken after me, but he denied saying its not possible. I lost my new phone honor 6x grey color model. Went to police station thought atleast would get some help but there also i got an answer like"you don't have driver details, his number, his cab details tell us i[censored] were a police how would you find him" on requesting to track my mobile through imei no., i come to know that until or unless it is a cyber crime imei no. Can not be used to track a phone, sorry we can't help you they said, just call customer care and find out. I tried every possible way to track my phone but could not.

Now do i take it like... Once you loose phone in india, please loose all your hopes of getting back... Specially in uber cab as there is no direct customer care in india to help u out... Feeling very disappointed, as i knew exactly where i missed my phone but still cant find it... Someone if knows do share some ways to track phone.

The car attached with you bearing no dl1arta2834 was driven by the driver in a zig zag manner ad was chewing the tabbacco. On the high way he opened the door to spit the chewing tobacco without looking back that any vehicle is coming to the back although we were very alert and due to the alertness no mishapping took place. We told the driver about his unprofessional driving, the driver instead of regret started blaming us. I can logde a complaint with the local police but waiting for first your response.

Waiting for your action and response.

Madhav
Advocate

Dear team,

I am skanda kumar, ph: [protected] user o[censored]ber services in bangalore city.

I have used the cab service on dt:[protected] around 9.30 pm, the fare is 165.59, that i paid to the driver through cash. But the uber application showing that payment is pending..

I request you to close this issue at the earliest.

Regards,
Skanda kumar a s
[protected]

I am a regular user o[censored]ber. Today i booked the cab in the morning and the cab drive has canceled the trip. Again i tried booking through the mobile app but it shows error that it my account doesn't have a proper payment method. But i have a valid payment method and through that payment mode only charges has been taken whenever i opt for cab but today it still showing the same error message.

I tried reaching their customer care toll free number but no one picks the call and always its engaged and there is no support email address where we can address our issues. I don't know what type of support they are running without having a proper customer care.

I need this issue to be fixed so that i can enjoy their service continuously.

I have got an offer of 50% off (Maximum 50) in 10 rides from 21 - 28 august. I applied the coupon and it was showing the promo code is applied successfully. On 21st night i took ride from newtown to howrah. When the cab got booked the actual price (Without discount) was 303 rupess. After i reched the drop location the amount i have to pay was approx 480. When i saw the receipt it was showing distance surchage 96.32. The the coupon of 50 off was also not included in the receipt.
On the very next day, on 22 morning the same thing happened. I took another ride of rs98. The promo code was already applied however i didn't get the discount.
Please look into the issue as i am unable to get discounted price.

Today morning 21/08, i choose Uber share from my place 9/840 Vasundhara, ghaziabad to vaishali metro station. The upfront charge showed as Rs 49.
I boarded the cab and left the cab exactly at my selected drop location which was vaishali metro and there was no changes made during the trip. After the trip i was charged Rs 365 instead of Rs 49.

I contacted their customer care team and they are saying i did not take the drop at the selected drop location which is false. I have suggested them to contact the Uber driver but they are not ready to cooperate.

There are multiple issues.
1. Charging me the amount of my previous trip (Which i had paid already) on my subsequent trips. I have paid the amount twice and still the next time i try to book a cab, it prompts me for payment! Such a poor software.
2. Showing different trip amounts in my mobile and the driver's device. What logic is this? I had to pay the extra amount displayed on the drivers device. Whatever promo n stuff was offered had failed.

I need the incorrect amount drawn from me to be credited back.

Today i booked a cab the driver did not arrive in time he even diaconnected my cal when i called and said i have a customer to drop. He showed the trip complete even when he didn't even come to pick me.. Why should i pay for the trip if i haven't even taken it.. Please check this issue this is not at all acceptable.. My account is showing money due now.. I won't be paying for this trip.. It was a toyota etios driver srinivas

I had an uber rider account in india and used them for long. Over a period of time there were uber credits that has accumulated in my account in indian rupees. Then i happened to travel to australia for a business trip and wanted to update my local number. They do not allow users to update an international number themselves and so i wrote to their customer care. They updated my australia number and incidentally there were charges that they had to reverse and provided my uber credits in aud. When i returned to india and wanted to have my india number updated on my account, i was told there are two accounts under same email and so i cannot update my india number. After much deliberation, they deleted one of the accounts and updated my india number. This account showed only aud uber credits and i could not use them in india. When i raised an issue about this they kept beating around the bush and dilly dallying to make corrections and restore my inr credit. Now they have agreed to refund aud credit, but are not restoring inr credit. They have also stopped responding to my inquiries and there is no escalation channel available.

How come a person is driving uber without knowing to use google maps. Today i requested an uber as usual, then i waited almost for 1 hour for that uber to reach my place but still he couldn't find my place because he doesnt know anything about the place and he doesn't know any location and he even don't know how to use google maps. Why uber is hiring such illiterate drivers?, please take some steos towards this driver. His name is binanda and drives a hyundai eon.

Me and my senior ma'am booked an uber cab to go the office today i. E. 21-aug-2017. When we reached our destination, the driver showed bill of rs. 568 but the bill on the our phone was showing that trip is on and no bill was displayed. On this we asked him to give no. Of the head so that we can clear the matter happened. The driver dialled someone and start discussing the incident. We said that give us the phone so that we can talk the person on the other side with whom he was talking. He didn't give us the phone and said that he will call police. This is unacceptable. We were talking politely and just wanted to talk to some person from the uber company to clear the matter. We are very disappointed from the driver's behaviour and mismanagement by the uber company.

We book a cab from sec 37 to mohali sec 81in uber. I was with my junior female friend. After reaching the destination the driver charge the surplus money. But there was no information on moblie how much money it cost on trip and did not end the trip. When we asked him to give his head no. With whom he is talking continously. He did not allow us and demand the money. He threatened both o[censored]s that he will complain to police and dial the 100 no.
He really talked in bad manner. I am really disappointed by the drivers behaviour and we gave him money of rs 560. Because we are students and need not involve and especially girls. We are research scholars pursuing our ph. D. We are really disheartened by the service these companies provide with no good behaviour and threatening nature of women. Kindly take action and refund our money. Soon we will be complaining to women cell

I am a daily passenger o[censored]ber.in some previous days, i have felt a lot of issues. Whenever i or driver cancel a ride, uber charges an extra fee. When driver cancel, it is not my fault. Moreover, they dont tell us they will charge an extra amount in the next ride, beforehand. Sometimes, we dont have lot of money and faces arguments with drivers. Uber also refund that extra charge amount in terms o[censored]ber credits, which forces us to travel with uber, the next time. Also, they dont have any customercare portal, where we can contact them. Today also, they charged me very high fare and i dont even know the reason. Perhaps due to the earlier ride, which the driver cancelled, with no fault of mine. First, i want to request you to take a serious action against uber. Secondly, i want compensation from uber. Also i request you to talk to uber about customercare portal.

My name is vishal upadhyay... Mo :[protected]... I have requested uber but driver behaviour was not good... He just a 10 step away from my location but he rejected to come to my point... Now we were at my flat's gate which is a common location... Now i bookd uber again then another driver telling that location is too far... Now driver cancelled my trip and i have been charged for it... Is this service o[censored]ber??

I booked cab with uber, but there was mo option to submit coupen code, which they have sent on my registered mobile no.[protected]. So did full payment as they asked. Please look in this issue, i request you for the same, cab book from: rafi ahmed kidwai road, sewri, to destination: versova yari road, bus depot. & travel through uber ride cab no. Mh 46ad5296.
Uber message on my mbl no[protected]
Cheers to the weekend with 50% off 3 non-uberpool rides in mumbai, valid till august 20. Use code '75weekend'. Max discount per ride is rs 75. Hit the road now!

Hi,

This is just to highlight the pathetic experience with uber. I signed up for a new account -[protected] using my sister referral code. I was promised rs 50 off each of my first 3 rides.

However, the promo code was not applied on my first ride and i never booked a cab the second time. I got a call from the driver around 6.30 on the same day. I informed him i never booked it second time. Unfortunately, i was charged rs52 for the cancellation.

It is a fraud and it is wrong practice followed by uber to get more customers. I need a rs 50 off my first ride and rs.52 the cancellation charge since i never booked it the second time.

Thank you