Mega Cabs
A GROUPMEGA Company
Customer satisfaction rating: 57%
Submit a Complaint
131
COMPLAINTS
ADVERTISEMENT

Mega Cabs Customer Care

TwitterFacebook
Address
261, Ground Floor, Okhla Phase III
New Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
14
down
6

Additional info
Contact Form
http://www.megacabs.com/contact-us.php

Offices & Branches

Delhi (Head Office)
261, Ground Floor, Okhla Phase III, New Delhi -110020
Contact No: +91 11 4151 6171
For Booking: +91 11 4141 4141

Amritsar
MEGA CABS LTD SCO-32, District Shopping Centre, Ranjit Avenue, Amritsar
Contact No: +91 183 5151515

Chandigarh
SCO - 1 - 2 - 3,2nd Floor, Sector - 17B, Chandigarh - 160017
Contact No: +91 17 2414 1414

Kolkata
9/B, Hazi Mohsin Road Kolkata - 700026
Contact No: +91 33 4141414

Ludhiana
MEGA CABS LTD Plot No.- 20, Ashok Nagar, Near Prem Sagar Hotel, Bus Stand, Ludhiana-141001
Contact No: +91 16 1414 1414

Bangalore
Opp. Country Club, Baglur Cross, Yelahanka, Bengaluru north- 562149 Office: +91-80-7100474
Contact No: +91 80 4747 4747


View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
57%
Complaints
131
Pending
0
Resolved
74
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Mega Cabs Complaints & Reviews

Sort by:
Report
Copy

Yesterday (27/06/21 night 22:00) booked one airport taxi (Mega cab) from KIAL to Bagalur cross (Dwarakanagar). Before ride we spoke about the charges & destination (₹850). From Bagalur cross to dwarakanagar it takes hardly 1 km. Due to some road maintenance i told driver to take next road, but he denied & stop the ride there and tell us to get down He was Rude as well. He was asking for ₹900. Small raining was there We get down there and walked almost more than 500 meters with luggages.

Driver Name : Shankar
Vehicle number : KA 50 A 6308
Jun 28, 2021

Complaint Status

Mega Cabs customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Booking Number - DL[protected]
    Booking date - 07th april 2021
    Bokking time - 03:03PM
    Pick up location - IGI Airport T3
    Drop location - Safdarjung Enclave, New Delhi
    Total KM - 16.01KM
    Estimated Time - 38mins
    Client Number - [protected]

    I request for a refund.
    Ac Not working
    Apr 07, 2021

    Complaint Status

    Mega Cabs customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Can anyone help me understand what kind of calculator is used for calculation of the below line item?
      Inline imagebr...
      Helpful
      Share
      Report
      Copy

      I hd hired a cab today at 9.15 pm from chandigarh airport to Sector 44A, chandigarh. The fare told to me was 650₹ out of which 600 as paid at the counter and rest 50 was to be paid to the driver . However, the driver asked 85/- which was the parking fees. Also, driver wanted to take an unauthorised, short cut route and i had to literally quarrel to ask him to take the main route. Highly disappointed on this unprofessionalism displayed by Mega cabs. Never expected this. White colour Alto number 7650. Need a resolution
      Feb 26, 2021

      Complaint Status

      Mega Cabs customer support has been notified about the posted complaint.
      Wrongly written farts. Bloody autocorrect. It’s charge
      1 Comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        After arriving at KIA Bengaluru, i asked a mega cab assistant about rates for travel and he said 19.50 rupees. Then i checked...
        Helpful
        Share
        I made booking via make my trip, and all was paid for.

        On the day of my trips, i got a call from mega cabs...
        Helpful
        Share
        At night 3.30am got call and denied that there is no cab. That's is fine but way the guy manoj was speaking very rude and...
        Helpful
        Share
        I took a mega cab from bangalore international airport to yeshvantpura railway station on 07 february 2020. First of all the...
        Helpful +1
        Share
        Customer name rajan
        Date [protected]:46
        Invoice no. Dl[protected]
        Booking no. Dl[protected]
        Cab...
        Helpful
        Share
        Hi sir/madam,

        My mega cabs booking ref. No. Am[protected] at 04:15 am on[protected] from batala road, amritsar....
        Helpful
        Share
        Report
        Copy

        Mega Cabs — hitter and went [Resolved]

        Hi.. This is anand, from bangalore.. Today i was coming from office to bommahalli. At roopena agrahara bus stop the mega cabs...
        Helpful
        Share
        I booked mega cab a week back for 8hrs/80 km. It was an AC innova and they had charged me 10% of the total on booking. The...
        Helpful
        Share
        I used Mega Cabs on 12th July, 2019 for my travel from T3, Delhi Airport to Mayur Vihar.

        For my official claims,...
        Helpful
        Share
        At 4am on 3rd september, 2019, my brother in law, a took a mega cabs from cambridge layout to kempegowda international airport....
        Helpful
        Share
        I took mega cabs from airport to sarjapura (Taxi#ka 50 a 1580) with the impression that they are better supervised and controlled....
        Helpful
        Share
        Report
        Copy

        Mega Cabs — dl1rta6596 [Resolved]

        This cab driver at igi t 3 is too rude, after taking a prepaid slip from t 3 i was assigned this cab to go to rajnanagar extension....
        Helpful
        Share
        Dear sir, i arrived at indra gandhi international airport termina 3 at around 7p. M. I booked the mega taxi cab from the airport...
        Helpful
        Share
        Your can driver, mr. Sharanappa driving vehicle number ka33a 6810, white maruti swift dezire continued to give excuses of...
        Helpful
        Share
        Dear sir,

        I have travelled from airport to my home (Vidyamanya nagar) on[protected] in morining around 9:15am...
        Helpful
        Share
        Report
        Copy

        [Resolved]

        Copy/paste of the email that i have been sending to megacabs support team..

        Can i expect a response on this. No one seems to bother to respond to this email

        Thanks
        Devesh

        From: devesh k gupta
        Sent: tuesday, april 16, 2019 6:46 pm
        To: [protected]@megacabs.com
        Subject: re: megacabs-complaint-registration
        Importance: high

        Hi,

        I haven’t heard back on this yet.. Call center asks to write a note here and i don’t get a response here.

        What is the escalation point. Do i need to complain about this somewhere else

        Thanks
        Devesh

        From: devesh k gupta
        Sent: sunday, april 14, 2019 7:22 am
        To: [protected]@megacabs.com
        Subject: fw: megacabs-complaint-registration
        Importance: high

        Hi,

        The below issue was never resolved and i never got the refund of inr 24.

        Yesterday i had again booked the megacabs from t3 international airport and the amount charged to me was inr 1002 and the bill generated was for inr 957.48, the balance refund this time is inr 44.52.

        Can you please resolve this issue and get me the refund of inr (24 + 44.52) asap. I need this to be done else will lodge a complaint against this.

        Thanks
        Devesh

        From: devesh k gupta
        Sent: sunday, february 03, 2019 11:31 am
        To: '[protected]@megacabs.com'
        Subject: megacabs-complaint-registration
        Importance: high

        Hi,

        I had booked a cab yesterday (2-feb-2019) from t3 international airport to noida and the amount charged to me at the airport was inr 1004 but as per the meter, the final bill amount was inr 980.
        How will i get the refund for the balance

        My contact no used for booking the cab is [protected]

        Thanks
        Devesh
        May 27, 2019
        Complaint marked as Resolved 
        Apr 18, 2019

        Complaint Status

        Mega Cabs customer support has been notified about the posted complaint.
        Apr 18, 2019
        Updated by devegupt026
        Can I expect a response on this. No one seems to bother to respond to this email

        Thanks
        Devesh

        From: Devesh K Gupta
        Sent: Tuesday, April 16, 2019 6:46 PM
        To: [protected]@megacabs.com
        Subject: RE: Megacabs-Complaint-Registration
        Importance: High

        Hi,

        I haven’t heard back on this yet.. Call center asks to write a note here and I don’t get a response here.

        What is the escalation point. Do I need to complain about this somewhere else

        Thanks
        Devesh

        From: Devesh K Gupta
        Sent: Sunday, April 14, 2019 7:22 AM
        To: [protected]@megacabs.com
        Subject: FW: Megacabs-Complaint-Registration
        Importance: High

        Hi,

        The below issue was never resolved and I never got the refund of INR 24.

        Yesterday I had again booked the Megacabs from T3 International airport and the amount charged to me was INR 1002 and the bill generated was for INR 957.48, the balance refund this time is INR 44.52.

        Can you please resolve this issue and get me the refund of INR (24 + 44.52) asap. I need this to be done else will lodge a complaint against this.

        Thanks
        Devesh

        From: Devesh K Gupta
        Sent: Sunday, February 03, 2019 11:31 AM
        To: '[protected]@megacabs.com' <[protected]@megacabs.com>
        Subject: Megacabs-Complaint-Registration
        Importance: High

        Hi,

        I had booked a cab yesterday(2-Feb-2019) from T3 International airport to Noida and the amount charged to me at the airport was INR 1004 but as per the meter, the final bill amount was INR 980.
        How will I get the refund for the balance

        My contact no used for booking the cab is [protected]

        Thanks
        Devesh
        Verified Support
        Apr 25, 2019
        Mega Cabs Customer Care's response
        Dear Sir,

        We Have been refunded the excess amount via paytm, as per our end complaint closed, feel free to call us [protected] .
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          ADVERTISEMENT