Mega Cabs Customer Care

Yesterday (27/06/21 night 22:00) booked one airport taxi (Mega cab) from KIAL to Bagalur cross (Dwarakanagar). Before ride we spoke about the charges & destination (₹850). From Bagalur cross to dwarakanagar it takes hardly 1 km. Due to some road maintenance i told driver to take next road, but he denied & stop the ride there and tell us to get down He was Rude as well. He was asking for ₹900. Small raining was there We get down there and walked almost more than 500 meters with luggages.

Driver Name : Shankar
Vehicle number : KA 50 A 6308

Booking Number - DL[protected]
Booking date - 07th april 2021
Bokking time - 03:03PM
Pick up location - IGI Airport T3
Drop location - Safdarjung Enclave, New Delhi
Total KM - 16.01KM
Estimated Time - 38mins
Client Number - [protected]

I request for a refund.

I hd hired a cab today at 9.15 pm from chandigarh airport to Sector 44A, chandigarh. The fare told to me was 650₹ out of which 600 as paid at the counter and rest 50 was to be paid to the driver . However, the driver asked 85/- which was the parking fees. Also, driver wanted to take an unauthorised, short cut route and i had to literally quarrel to ask him to take the main route. Highly disappointed on this unprofessionalism displayed by Mega cabs. Never expected this. White colour Alto number 7650. Need a resolution

Copy/paste of the email that i have been sending to megacabs support team..

Can i expect a response on this. No one seems to bother to respond to this email

Thanks
Devesh

From: devesh k gupta
Sent: tuesday, april 16, 2019 6:46 pm
To: [protected]@megacabs.com
Subject: re: megacabs-complaint-registration
Importance: high

Hi,

I haven’t heard back on this yet.. Call center asks to write a note here and i don’t get a response here.

What is the escalation point. Do i need to complain about this somewhere else

Thanks
Devesh

From: devesh k gupta
Sent: sunday, april 14, 2019 7:22 am
To: [protected]@megacabs.com
Subject: fw: megacabs-complaint-registration
Importance: high

Hi,

The below issue was never resolved and i never got the refund of inr 24.

Yesterday i had again booked the megacabs from t3 international airport and the amount charged to me was inr 1002 and the bill generated was for inr 957.48, the balance refund this time is inr 44.52.

Can you please resolve this issue and get me the refund of inr (24 + 44.52) asap. I need this to be done else will lodge a complaint against this.

Thanks
Devesh

From: devesh k gupta
Sent: sunday, february 03, 2019 11:31 am
To: '[protected]@megacabs.com'
Subject: megacabs-complaint-registration
Importance: high

Hi,

I had booked a cab yesterday (2-feb-2019) from t3 international airport to noida and the amount charged to me at the airport was inr 1004 but as per the meter, the final bill amount was inr 980.
How will i get the refund for the balance

My contact no used for booking the cab is [protected]

Thanks
Devesh