Uber India Complaints & Reviews

While booking it is always asking me for uber money options, though i wanted to pay by cash while booking the ride. This has happened many times.
The results are i cannot book the ride whenever i want to book it.
Very cheap services.
I will take the action on uber on very serious node and i will share to people as much as i can and deliver my message to them.

Hi,
I had received a message from uber "50% off on next 5 rudes for uberx journey on july[protected]". I booked uberx on july 29th. Bill was 429, bu driver gave only 50rs off and not 50%.

Upon complaining, the customer care responded telling 50% off "for maximum amount of rs.50" which was not mentioned in the message before. This is like misleading customers right??

Dear sir,
I booked a ride from howrah railway station to iit guest house, saltlake on 21st july at 8.36 pm. I completed my ride and paid rs. 272 (22+ 50 for parking charge in uber stand near howrah station) to the driver named ram (Mobile no [protected]). But in my uber app it is showing that trip is cancelled. I need the invoice of my ride for official purpose. Kindly look into the matter and do the needful as soon as possible. br...

Dear uber company i have been a customer of you since long and a good customer but this is simply not expected the driver says that he is near to the pick up location but the fact is not near to the location and keeps waiting the customer for 15-20 minutes and this problem i have been facing through my last rides and if this is going to continue just let me know i no longer would be your customer and one thing for sure negative marketing will be going to be there if i won't get satisfaction because i pay for quality which i don't get i am not mad here to pay for every damn thing you ask me to do. You charge me 45 rs extra also for cancelling the trip but if driver let the customer wait for 15-20 minutes the customer would cancel. So being a good customer of yours it yours duty to refund me a amount. I don't need a credit of 45 you have to give me a credit of 500 otherwise because of the service provided by you since last month. And if this situation continues i don't want to be your customer as services are not provided where as other companies like ola are providing good services. Kindly take the actions as soon as possible. Waiting for earliest reply.

Yesterday on 31st july i have booked cab in advance for airport for my parents. Cab driver asked my old parents to give 200 rs in between the trip saying it is in bill only. After reaching airport in my app it was showing bill of 732 rs. He called after dropping my parents that his net was not working and he asked roughly 600 rs from my parents but after coming out in net it was 732. He said that plz paytm me 132 rs as i m driver and else i have to pay, so we payed it immediately 132 rs. So total he asked 200 on the way raken 600 after reachi ng airport and 132 on paytm almost 932 rs we paid. When my parents called me i complained him that how he can ask more than bill the he talked very rudely. We are very unhappy from his way of cheating and also from uber who did, t take care properly as we trusted for our parents travel to airport on them. We want some action to be taken on him.
His car was maruti suzuki ritz and his name written in app is thavarya. His phone number was [protected]

This is to inform you that, mr sudhakar, was very rude with ladies as on 22july2017 (9.59pm). Driver reached at 10.20pm near hubsiguda metro station. Mobile no of the driver:[protected].
Driver sudhaker (Tata indica) was shouting litrally.
Cab was booked, however the drivier was still having passanger in his car, he informed he will reach in 2min, but he came after 30min. Later when he came and asked for the delay, he responded very rudely saying, why are we calling again and again.
He came out of car to hit me even, many where witness. When i said ill complain, he was coming up to hit me.
Kindly requesting you to give me the details of the concern manager to take serious action against him.

Today at around 1:42pm, i booked a cab through uber in the pool category from aiims metro station. One driver named devendra picked me up. He got another booking from safdarjung enclave. The driver declined the rider's call. The other rider then cancelled his trip. Now even after his pick up request being cancelled, devendra goes to the other location and then came back at my location and dropped me and with my collegue at the same place he picked us from. He then asks me to book another cab as he is new in the profession and is not able to understand the uber app. I booked another uber pool but when i reach my destination, i was overcharged under the veil of cancellation fee for no fault of mine. Now uber says that i was late for my pick up whereas the driver picked me up, cancelled his other ride and then dropped me back at the location where i was picked up from. I followed up with uber and explained them the trouble caused but an automated answer was given stating that it was me who did not reach on time and that is why i was over charged.

I am writing this to convey all of you that my uber app is showing that i have due payment. I would like to clear that i dont have any due, it might be drivers mistake. This is unreasonable how will a uber driver leave me without paying. I am tired and dissatisfied by uber big time. This has caused me enough pain because of this issue. I have been trying to contact but no response

I booked the cab and after booking i didn't receive any call from the driver. And when i called, he said he cancel my ride. And uber charged me rs.63 for cancellation.

Now i am trying to send complaint mail but its says not accept incoming email.
When i go to help. Uber.com link its not working.

I don't know how to contact to uber and why they charge me wrongly.

This is to bring to your notice that the uber i booked today morning was the practically the worse decision i made. First of all he was highly unprofessional and he asked me to guide him despite of putting the right location which was even fine with me. It was already 15 mins late and i waited for him to call about his whereabouts. After another 10 more mins i gave him a call asking where he was, he said he left. He had a rude accent and also sounded like it was my fault. He just left from my vicinity without informing me and cancelled the ride on his own. I even told him he was a block away from my building, yet it was too much effort for him to put and come. I am very dissapointed and yet he had the nerve to say "karlo complaint aap i dont care." pls look into the matter.
Name of the driver - mohd kalim
Car - hyundai xcent
No - mh03bc6790

Respected uber company

We booked uber ride today on 1 august 2017, but after reaching on destination uber driver named parminder singh, cab no. 5479 cancelled our ride by saying that i came and nobody was there that's y i hv cancelled your ride, i said i will make complaint of you to uber company then he said you can do complaint, no worries... As a result uber also charged us for the cancelled ride, then this is very pathetic service that drivers even dont care of complaints by replying that uber can't do anything because of slow and poor complaint service o[censored]ber... Kindly refund us our money or charge penalty to the driver.[protected]

Friday, 28th july, cancelled by driver aben ch said that he was with passenger at 5:52.

Friday, 28th july, the driver did not give any response and after some time when i called again, he said that he could go to that road, when i said that about about the charges, he said that he has cancelled it but there was a plenty of rs. 42/-name of driver wajubul at 6:09 pm.

Same day on 6:25 pm it charges rs. 133.36/- instead of instead of rs.91.36/- i. E. Taken 42/- more by mridul.
Again on on 31st july, 2017, at 4:56 pm it charges 140.94 instead of 98.94.

Ultimately i am in loss of 42+42=84, why?

[protected]

Dear sir/mam i have booked a ride from muslim musafir khana jaipur to bsnl bajaj nagar. There is a direct route for this ride but driver didn't take short route instead of it he take long route for ride even on saying me. So i have been charged 86. 09 inr instead of 49 inr. So i want your attention on this case to resolve it as soon as possible. And please asks your drivers to follow the instructions. Thank you

I had booked a uber vehicle from rcp ghansoli to thane on 31.07.2017 9.30 pm. I was unable to contact the uber driver as his mobiile was coming engaged for 30 minutes.in the end i hired a rickshaw to thane. This is very unbecoming for such a reputed company. To make matter worse there is no costumer complaint phone number to lodge our protest. After i took a cab th driver picked up the phone and said he did not receive our call. This is very serious and make me think twice before booking uber for journeys. I feel like unistalling the uberr app. I might do the same

Pls ensure this is not repeated

Hi,
My name is anthony i had booked a ubergo cab on sunday from naigaon east to vasai east. The trip got accepted by the driver the cab was only 5 mins away from my place. So i called driver to check and guide him. He asked me where i have to go to which i informed you come will let you know. Because previously this happened to me drivers decline to come after knowing the destination. To which driver said dont tell and disconnected the call and also cancelled the trip. I dont have the cab details but i have his phone nunber which is [protected] i believe his name was abhilesh a d it was ritz car.

Waiting for your response

Please note I requested a ride on 4th June 2017 and paid Rs 138.86 through Paytm, unfortunately the ride did not happen. The amount is not refunded to my Paytm wallet.
I have enclosed the details of for your reference.
I hope you will revert back my quarry to my satisfaction.
Thanks!
Radhakrushna Dharmadhikari
Cell +91 [protected].
email dharmadhikarirs.[protected]@gmail.com

It's being 15 mins but the cab did not come and had to cancel the cab request and charged 42/-. Driver was standing somewhere else. I tried to call him up but it was busy everytime. I was late for my office. So, lastly i canceled the request and requested for a new trip. Eventually, it charged me 42/- rupees for this. This is not the first time. It happened many a time in bangalore.

Why this type of things are happening?

I want my money back.

Hello team,

It's so happened with me last sunday that i booked the cab but the driver was not willing to pick me up as he was not sure about the place and asked me to cancel the trip and i got charged 50/-. On the same day, i booked another cab and that driver did not come to my place and disconnecting the call again and again. Unfortunately, i had to cancel the trip and got charged 50/- again.

I would request to consider this case and take the necessary action as i have been charged 100/- unnecessarily.

Thanks & regards
Niloy mazumder
M:[protected]

My name is sethunathkonikkat alis tripunithura ayyappan
I used to call uber frequently...
Today morning also called a uber... The problem is now a day's you are charging a high rate that is you are charging more than the travel agency people charging... This the example... Today you charged from me rs : 244/-... While i i asked an agency people for the same is rs : 170/-... So from today onwards i will have to rethink to call a uber... After getting a reply from you am going to post this matter to facebook friends...
Thanking you
Sethunath. K

My name is ankur saraswat,

I booked a uber at 1:31 am 7/25/2017 tuesday, driver said, he will be there at my pick up in 10 minutes, i called him numbers of time, he answered me every time and said i will there in next one minute and story goes so on, after a few minutes i have received msg asking for rate the trip and i was charged inr 157.52, according to him he completed without picking me up, i am upset and will take some legal action against uber asap.

Below is detail:

Time of booking: tuesday, 7/25/2017: 1:31 am

Car ubergo

Driver name: rinkesh kumar

Sac of service: 9966

Invoice number: tfmlarrf[protected]