Uber India Complaints & Reviews

I booked uber cab at 1101 hrs... The driver does not reached at my location... I wait for some times... And then a massage was came that driver mr safikul has cancelled the ride... Thereafter i booked another uber cab... 2nd cab charged 60 're additional for previous cancellation... Which is cancelled by the 1st rider... My mobile number is [protected]

Vandana booked ubergo on 14th december, wednesday evening from green park to dwarka, sector 7 (Approx.. Start time 6:20 pm and drop time approx. 8:15 pm)

Email id : [protected]@gmail.com; phone number is [protected]

Car number :6550

At the time of booking cost was rs.256.94 but at the time of dropping it was 256.94.

Kindly advise.

Thanks and best regards

I traveled from btm layout to whitefield in bangalore using ubergo on 13th december 2016 at 7:28am. At end of journey billed amount was 544.66 and driver took 2000rs from me and fled away without giving the change. Over that additionally 544 charged to my credit card.

Driver name: srinivas
Pickup time: 7:28am
Drop time: 9:37am
Invoice number :jncrddrt[protected], jncrddrt[protected]

For my last ride today I had to Rs 60 cash to to the driver as you charged me fee for previous ride that was cancelled by the driver, upon that you also debited another Rs 60 from my uber money. I stood in an ATM que for 2 hrs to get cash and I have to pay you for your fraudulent ways. I need my money back. Both the cash that I had to pay and the Uber money that you debited

Hi..last friday i booked a cab for my friend and while getting down he payed the money in cash Rs 290.

After few days when i recharged my paytm account, uber deducted 290 Rs again.

I request uber to pay me 10 times now for the inconvenience caused to me as it has 100s of similar cases reported againt the company. Now since in the past i also had a similar experience. I am surprised i[censored]ber allow people to walk away without giving any charge and charge after few days on its own. Its a criminal activity and I request concerned authorities to take action immediately.

Dear sir.
I am complaining against the driver. Who hv done misbehave to ladies and carried wrong and very long path to my place its equl about 3x.

Date 9dec 2016.
I booked ubar cab from my reg. Mobile no-[protected]..
I booked it at 4.0 pm for our family ladies from sangam vihar to sikandarpur.
They charged 252 its ok fine.

To return back.
Sikander pur to sangam vihar.
I booked again at 8.20pm. From our reg. Mobile no [protected]..

Driver named gopal picked them.

He had very misbehave to ladies.

Distance between sikanderpur to sangam vihar about 17 km..
The way to come was mahrauli gurgaon road.
But
He had carried ladies to unknown way it was very faar. Ladies asked him but he did not listing her...
He drived car gurgaon to faridabaad to badarpur to sangam vihar. About 40 km.
The ladies was very scare from him...

Finally he dropped them to sangam vihar.

And charged them 610 rs..

She was shocked to listen them..
He was like a criminal.
Ladies gave him 610.
It was charged 3time.. Bevouse
Before she gave 252 rs on first ride..

I want to complain against driver.
I request please punish the driver and give my 400 rs back.. If you don't do that. I will case file against ubar..
Thanks
Satish
[protected]

Dear team,

I am writing this letter to inform you that as per below email which i have received from uber my bill amount is only rs.85.63/- but i am been forced to pay rs.135/- immediately i showed my bill to him which was reflecting as rs.85.63/- but he was not accepting it and started speaking unprofessionally i felt very embarrassed. Because of these kind of drivers you may lose many customers.

I have been a customer o[censored]ber for many years and i must say that i am very happy with your service.

Hope you will take care of this issue and give me the proper update.

Regards,
Raj.

Dear sir,

I am unable to logging my account. You unrecognized my email id and phone no with out information while i am logging in my account.. This statement is shoeing from uber... Sorry, uber doesn't recognize that account.. What is this.. How uber can do like that with out information.. Uber don't want customer or don't know how to do business... Let me know about your action otherwise or i can uninstall uber application

My email id : [protected]@gmail.com contact no : [protected]

On the 13th December 2016 I took a ride from Newtown Kolkata to my destination where the pricing shown to me ( Ride Estimate) as 159 -227 INR, however the time of booking was around 9:39 pm

Base Fare : Ubergo 30
15.83 KM - 110.83
39.10 Min - 39.10
Distance Surcharge(0.84 kilometers) 4.17
Normal Fare - 184.10
Surge x 2.4 - 251.90

Why the surge was not shows as x 2.4 unlike OLA

Yesterday I book a uber pool cab arround 4.40 evening near crown interiors sector 35 faridabad .. As the booking was confirmed I called the driver and he said he will be there in 5 mins and after 10 'mins of waiting I called again and again but he simply didn't pick up any of my calls neither he cancelled my ride making me stuck there for abt an hour .. I am a frequent costumer o[censored]ber as well as ola cab . And I must say uber drivers are bad .. From my over all experience . Uber is very careless abt there drivers selection . Driver name was Manoj.. And his no is [protected]. This kind of amateur behaviour doesn't suit for international company like uber .

No prior information of the charge is provided and surge charge applied which cost me a fare of about 336 Rs instead of 68 RS.

I would complain that uber is not transparent, they are cheating by disclosing the fare before start of the trip .

I would like to sue uber in this regards. I want uber no to allowed to operate with surge charges .

Regards
Senthil T K

Hi,
Today I booked one cab from Paryavaran complex to Chankyapuri post office. Cab driver cancelled the trip after reaching near to my house and was very rude for asking the reason. After cancelling he charged 60 rupees which is deducted from my Paytm account. Please take a stern acrion against such drivers and refund my money.

Sanjay Malhotra
[protected]

Hi
The uberpool fare has been exponentially increased?
Same distance, same time but fare is close to 4 times.
Pls work on this, otherwise i will stop using uber and will ask everyone in my network.

This is insane...uber charges 4 times of the regular fare in the name of rain or traffic.
Pathetic...it needs to be stopped.

Pls ask uber to correct their mechanism of heavy fare.

Thanks
Abha

Today morning around 8:35 ~ 8:45 AM, your UBER taxi ( RJ14TD6610) hit my car and run away at JAIPUR Railway station.

I have try to catch, but he has not stop the car after so many warning.

Please find attached CAR registration number plate.

Kindly look in to the matter and repair my car, else I have log a complaint against the same.

Regards
Umang Sharma
[protected]

Dear Sir,

I have two issues which need your kind attention.

Firstly, I had loaded the Paytm card for 222 on 22 Nov 2016 and was entitled to a 25% cash back for 5 rides. I have been going back on forth between Uber and Paytm (as advised by your customer care respresentative) but have not received any response thus far. Appreciate your assistance to have this resolved.

Secondly, today i took an Uber ride 09:50 AM where the receipt amount showed INR 123.22 but paytm debit was 241.48. An additional charge of 118.26 was debited in the evening which do not have any details. I registered the complaint but dont seem to get any response thus far.

Charge with wrong money.
First i took a pool it is not uber go. I'm 100 percent sure because driver was getting other request also.

I charge with extra money. Actual it was showing 92 rs

Uber cheater.

This is the way to cheat ur customer???
Take more money.

Charge more money

Uber bad sad customer.

I need my refund. If i didn't get i will start posting on social media.

Every week i complaint to uber regarding something.. Why your service is too bad.

Cheating customer.

My number [protected]

Driver got late to pick me up. I argued with him & said with some impetuous that now as i am late drive vehicle. After hearing this - he got angry & started abusing me. Then when i felt he is getting very aggressive, i cancelled my trip & came down from the vehicle. But this driver even came on road & started shouting, threatening & abusing which i can't write.

Driver contact: [protected]
Name: ansari
Company: uber
Location: kohinoor city, phase 1, kurla west, mumbai

Booked an uber cab close to midnight on sunday the 11th december 2016 for a lone girl travelling to adugodi.
Pick up point was 22 benson road. After a while, driver called to say he cannot come and to book a different cab.
Was asked why he accepted and cancelled after a sufficient wait.
Response was only super bad language that cannot be repeated. Probably drunk.
Driver details : name : kumara
Phone : +[protected]
Vehicle : maruthi swift desire
Vehicle number : ka 11 b 1386
Shame on uber - resolution is in your hands.

I requested for uber requested service the driver denied to pick and asked me to cancel the trip refusing to do so he changed my pick up location and began the trip, just getting cheated by your service attached is the screen shot you also deducted amount, the worst part is am unable to notify uber of this on call, instead the emergency number is 100,

Team - may i know why this amount (Rs 50) was deducted when driver only cancelled the trip as he was not able to find the address? What has customer to do with this?

Also, later i booked another cab and got dropped properly and the fare was 174.48 rs which was deducted from my paytm account. After 30 mnts i got another message that another rs 57.24 has been deducted from my account for uber.

God knows whats happening... Can you please check and let me know the update?

I booked 2 rides - pickup (Rs 174.48) and then drop (Rs154.40) thats it. Look into it asap.

Mobile - [protected]

Sidharth