Uber India Complaints & Reviews

I’m raising this complaint because of faced issues multiple times. Im staying in Ulwe area, every time i book uber taxi, the driver calls or message and ask the drop location. As soon as I informed the drop location, the driver cancels the ride and auto new driver gets allocated. I remember this happened to me that pick up was canceled continuously 5 times even through in very urgent or emergency situations. My experience is even i explained the urgency or emergency the drivers doesn’t bother and cancel the ride. Today’s incident was that I took my daughter to see Dr and she was having high fever and while coming back from Belapur I booked the ride to ulwe, 1. First ride, driver called and asked the drop location. I informed him that he should cancel the ride as Daughter is not keeping well. Still he cancelled the ride 2. Second ride was allocated to another driver who was one minute away from us who started calling us. We waited for 5 minutes and kept watching him if he really start the navigation but he was simply sleeping in the car and waiting for my answer to know the drop location. Then I walk to him, he asked the drop location and said will not go to drop location. This has been trend of these so called very good service providers like Uber and Ola. If you cancel the ride, they will charge you. They stopped providing driver mobile number and now calling from the number which you cannot call back. There is no quick solution from these companies and one have to use there useless help support. My concern is that in emergency if anything happens Uber and Ola companies must be held responsible.

When i booked the ride the fare was 264 …. But after the end of the trip it automatically became 340… its not acceptable at alll

Sir i want to go from moshi, pune to bhosari, pune.Whwn I book uber ride it show Rs.135 fare and after reaching to destination they charge fare me Rs.177.When I ask to driver he literally regret telling that I don't know.

Sir without intimation how they are charging fare too high.

Uber riders in Guwahati, Assam, India are charging excess fare than the amount notified. We enter into a specific contract with Uber App wherein you disclosed the price and we agreed to it. Then how rider is entitled to ask any extra money beyond the amount which is reflected on the screen.

Also there is notion amongst some drivers that “the driver wants to charge more because it is giving an “extra” service, i.e. dropping...

I am auto driver and have been driving for uber since 3 years. Nowadays uber started paying less for the trips but latest i completed one trip of about 10 kms for which I was payed only 14 rupees instead of rupees 140 after which I called the customer support and they replied that I would get my money in 24 hours and after some time uber disabled me. I work hard for my earnings and i should be payed for my work but uber the support team puts my account on hold instead of solving my problems.

I commutted from Kakkanad to Ernakulam north railway station via uber...rs 215 was deducted from my uber cash...driver told that he didn't receive the amount...so I had to pay via Gpay for an amount of Rs 226 including 11 Rs which was given to me by uber as discount. Uber customer service is unreachable...kindly make necessary arrangements for refund of 226 Rs

Today 11/Mar/22, morning UBER driver told that AC is damaged.
I informed this to UBER support to review my fare (Screen snap attached) as I am paying for AC charges but I got Non-AC CAB, which indicted UBER is charging for the service which I am not getting.

UBER customer care responded they will make a note against driver partner.
Then I messaged UBER that, it means UBER is charging consumer for AC even if consumer did not got AC service. Still UBER care responded they will make a note.

Now as a consumer, I want UBER to adjust my fare equivalent to non-AC, and also give harassment penalty/Fine of Rs.5, 000/- for wasting my time with UBER CUSTOMER SUPPORT team.

This complaint is about the UBER Driver Basanta Kumar Auto no-OR0205667. I Booking Auto from IRC VILLAGE to Kesheri Hall Bhubaneswar INR 80 but when Driver Charge INR 120. Show i can't reached but the driver Forcefully Paid 50 rupess by case and don't cancel my trip and go. please Consider My Complaint About UBER Future.

This complaint is about the uber driver prakash chandra
auto no od33v1544 .

I booked this auto in the name of prateek and driver arrived in my complex and i provided him with the otp 6716 which unfortunately not working . I asked the driver that take to my place i will pay you the same amount showing in the app.

Driver prakash chandra asked me rs. 50 extra i ok as i was in hurry for my office. But suddenly driver started using abusing language and shouted that he will not go. I have isulted infront of my complex and i[censored]ber will not take the action this driver i move to police and also to social media and news chanels. My phone [protected] if i found you not taken action withing 24 hours against the driver i need to move to police.

I had booked Uber…the driver called to ask drop and pick up point and the amount that is shown on the app…he asked if I have cash or gpay…I told I will pay in cash…then he said sorry and didn’t come….
This is the second time it is happening…I told him to cancel the ride and the fault is from his side…he has not yet cancelled…

A similar event occurred to me last time too…when the driver finally cancelled the ride, I ended up paying extra money…why is this?

Toaday i take a trip from milk colony rajajinagar, bangaluru to 461, avenue road bangaluru with driver Mr. Kanakaraju, due to server error my account was not debited with fare amount, and i paid Rs. 120/- in cash to the driver, even if i paid it in cash my uber account is still showing outstanding Rs. 116.65. kindly resolve my outstanding demand from my uber account.

thanking you
regards

None of the drivers are turning on AC

I confirmed a trip to UCO Bank, Jessore Road, near Kalindi Bus Stand, Lake Town, Kolkata from Action area 3, Newtown, Kolkata. The driver was not moving a littlebit. Therefore, I phone called the driver 3 times, but everytime he was cutting the call. Neither he received the call nor he moved. I was getting late so I came in front of Pride Plaza hotel but I didn't cancel the trip. The driver got changed. The next driver phone called me. I told about the previous driver's negligence. Then he asked me where I was, I told that I was in front of Pride Plaza hotel. But after sometime, the driver only cancelled the trip, but it's showing that I have to give Rs. 20.52 extra as cancellation fee though I didn't cancel. This is not justified.

Trip which was taken on Uber, I paid in cash to Uber auto which I booked as my automatic payment did not work that time. Instead of removing that pending amount now Uber is forcing me to clear the amount which is extra over and above the cash payment I already did to that Uber Auto driver.

Because of which I am not even able to book ride now and they want me to pay double for my one trip which is ridiculous.

Regards
Manjari

I booked uber ride on 6th March from ndrf to chandani chowk. I didn't cancel the ride, driver didn't came to my pick spot and I am being charged for 1/3rd of the fair.how can this be possible??
It was probelm o[censored]ber gps system that they didn't show my proper pick up spot to the driver. I even tried to accommodate my pick up spot by walking towards the driver but till then ride was cancelled.how am I supposed to pay the extra charge??

I have got a parcel delivered to my house today via cash trip. The total trip amount as told to me by the driver was 120rs. And I paid the exact amount. Surprisingly my app shows 2 rs. Pending and the total trip charge as 118rs. How can it show 2rs. Due when I have paid 2rs. Extra??? The point is not about 2rs. But about the policy and trust. Absolutely pathetic

As i paid my fare amount through paytm but my uber account still shows me unpaid.

The uber driver took cash from me even though the payment mode was Gpay. The driver cheated me. I was charged the amount on my Gpay after paying cash and I ended up paying double the amount. Uber refuses to acknowledge their mistake. Please help me resolve this issue.

Taken rental on 5th March at 1 pm. I have been chasing Uber that you cross check with driver partner on distance and also shared locations. Still I am getting standard answer.
Distance traveled- 80 kms
From. HOTEL Taj MG Road to Clover greens golf course Hosur - 35 kms
Returned from over greens golf course to MG Road Taj.
Total hours - 7
Amount paid as per bill - 3542 for 142 kms. Double of actual bill.

Actually I book cab from mohan garden to bijwasan INR 320.94 but when we reached Uber charge INR 1049 . INR 728 extra charge by uber .kindly return my amount into my amount and I paid via Paytm .. my contact no is [protected] and my name Is sarthak ratra