Uber India Complaints & Reviews

My name is Radha Krishna and I booked Uber pool car on 13.6.2016 from udyog vihar phase 3 to Sector 23 Gurgaon.I charged Rs 120.70 from my paytm account but the invoice amount is Ra 81.51. I have mailed them and the reply is not answering my query . I mailed again and there is no response.this is my 1st uber pool trip and expensive than ola cabs who offer similar service....

I booked Uber cab under free ride scheme on[protected].
Total fare was 298/-
I had a free ride worth 300/- in my a/c.
But they refused to give me free ride.
I had to pay the discounted amount 258/-.
I contacted Uber 12 times till now, but no reply has come.
I wrote to their grievance email ID as well, but they also did not reply.
If they don't want to give free rides, then why do they offer...

I booked a taxi from tyagraj stadium dl1vb8255 driver birendra, owner sumeet
The taxi arrived after 35 minutes wile earlier it was suppose to reach in 8 minutes. As the gps was not working driver was not able to locate such a huge stadium. He didn't even bother to call. I called him 3 times. Every time i called him he started asking me the directions.
After 30 minutes when the taxi didn't turn up i tried to cancel but it showed...

I booked a pickup from chennai airport to my home on 07th June 2016.
The trip was just 6.55 KMs distance and just took 15 mins.
They charged me a convenience fee of Rs. 100. When asked initially they said its a airport surcharge, when I argued there is no surcharge for chennai Airport and I also asked to provide the proof if any surcharge has been charged, for which the ignored. I complained multiple times later, but everytime...

Earlier uber used to show the x factor to show the surge pricing. (Like in peak hours, traveler will be charged 3x of the billing amount).

Now after the government involvement, uber cannot do the above.

Therefore, they are charging consumers/travelers in other way. They ask for the toll amount which are extremely high. I was charged 300 just for tolls (Total bill was rs. 762) while coming back from gwal pahari,...

I have booked the cab for my brother from kharadi to univercity road (pune)and i have applied promotional code it is showing 1 ride free.The person whose promotinal i have appied got free ride but as first rider i did not get.so according to uber policy and audit entry it was totally wrong.IT means uber is bluffing in the name of free ride.

thanks
Saurabh
[protected]...

I have wrongly charged in mexican dollar when i am india. Even sent me the receipt of driving in mexican. Yesterday night i got a mail from uber saying i ride with mexician driver for 2 times and charged on my credit card. I have registered support help for both the trips, but till now not received any update from the company neither call. Is that my uber account itself hacked to wrongly show the location as mexico when i am in bangalore,...

Today we booked uber from Howrah rabindra setu region for going to iiest, shibpur. We were charged Rs. 147. But after going away the driver harrashed us with repeated calls asking Rs. 40 extra for parking. Whereas there was no parking involved in the whole trip. They called from another number proclaiming himself criminal lawyer. What kind of nuisence is this. The no. from which repeated calls came is[protected]. Asking for his name he...

Hi, i booked a cab on 6th june, at 11:33 and 449.59 rupees got deducted from my paytm walllet after i entered the drop location to bangalore airport. And then at 12:21 after dropping me to airport again 546.37 rupees got deducted from my wallet (Ie including the fare and toll tax). My order ids for this two transactions were respectively [protected] and [protected]. I want to know why uber cheated like that. I was a regular user o[censored]ber but...

Well. Uber has made a name for all the wrong reasons . However, considering them as just one odd case i kept travelling from Uber . But tonight, i had the worst nightmare .thanks to the inhuman cab driver . We booked the cab and later dropped one of my friend mid way and asked driver to keep travelling without stopping the meter. Saying that there can be only one drop point, drover asked us to get down midway at 1 am almost 2 km from my actual...

Date: Numerous occasions
client detail:[protected]request number)
full desc: Significant number of times the uber app shows the distance travelled a lot more than the actual distance. I use uber for daily commute and hence the distance is very much the same. While my return journey is roughly 10 kms it consistenly shows 12-13 kms as the distance travelled and the charges increase accordingly. Few times it shows 15 kms (a 50%...

I booked a cab fr my parents on 2nd June 2016 to ride to Jaipur railway station. I informed them that we have a 25% discount, but they are not very used to o[censored]sing cabs. After the ride completed, and it was a cash payment, the driver charged them a total of 116 rs and did not return the balance when the charges showed to me on my app after deduction should have been Rs.83 and some paisa. So, I was overcharged, cheated. I only came to know...

I booked a Uber cab on June 02, 2016 around 7:00 PM from Hebbal to Silkboard ( Bangalore ) and a got through to one of the cabs Maruti Swift Desire with driver name Arun. After confirming by the driver I called up the driver asking for the location he currently is. He asked me to walk for half a km to board the cab. I agreed and walked but he wasn't there. I tried calling again so many time but the driver had switched off his cell. I tried...

Booking a cab sole purpose is to avoid reaching late and trusting the driver. For me it did not serve both the purpose. I had booked a cab at 8.10 in the morning. The cab arrived 15 mind late. I had missed an important interview because of this cab. Being a cab driver he did not know the routes and took us from a longer route. It took 2.3 hrs Were by bus it would take just 1.3 hrs. After reaching the destination the amount came up to 380...

Sir,
On saturday 4 th june i book car from vallabh nagar pimpari pune india at 8 :14 am. But without my knowledge it get canceled. & 90 rs charged. At same day i booked car from pimpari midc to vallabh nagar. Fare is 74.56 rs. But driver shows me bill of 250 rs. Name of driver is mr. Vikas. This is total fraud that happen with me. Pl. Give me my extra amount & take necessary action on mr. Vikas...

My name is mohammad nadim
Today i was travelling from pune junction to diagonal mall rajeshivajinagar
I was charged toll charges two times for one way journey.

Other details are mentioned below.

Trip start time: 07:39 by toyota etios driver name - amol
Driver no-[protected]

I use to travel through same route but uber never charged two times why you have charged two times...

Dear sir,

I book a cab at 12:07 pm as per your bill toll charges calculated after 12 am to 12 pm. And toll charges was also 2 time calculated but in my trip there is no toll taxes paid by driver so why toll charges calculated in my bill. Kindly refund my amount in my pay tm wallet. My contact number is [protected]. Screen shot is attached for reference.

Reply from uber

Hi vikash.

I...

Hi,

This is pavan kumar from bangalore.

Date: 3rd june 2016
Service: uber pool.

While booking cab in app, price mentioned as 83 rupees, but while getting down from the cab uber deducted 180 rupees from my paytm account.

I raise this issue with customer care through email, but did not get proper justification from the team and there is no uber customer care number to contact...

This is to share my horrifying experience with UBER yesterday.

I lodged a complaint though apps system as quick as possible but even after 24 hrs there had been no feedback from UBER side.

I booked a cab for journey from my home to my parents place. As I reached nearer, understood that my 80+ yrs old father needs to visit doctor's place, so I decided to drop him up to the doctor's place.

Listening...

On 18/4/2016 at 8:12am I had I
Ordered uber but he made me wait for 30mins saying he is reaching n later calls n says he cannot reach n asked me to proceed .if I haven't cancelled d trip den why am I charged
Though I'm happy wit the service so far n wish to b ur regular customer ...I hope d charges wud b waived off
Regards
Sheetal shetty

My trip was to be from Grant road to mazgaon n simply on...