Uber India Complaints & Reviews

Uber cab driver with the cab shown in photo graph has damaged my parked car today[protected] around 11-00 am .

After conversation with him I found he was drunk and his name is dinesh with white Indigo GJ 6 AV 2520

You can verify location of that cab for this time near Manglya park society, Garamond-warasiya road, Vadodara . Gujarat.

Kindly take needful action towards this and pay compensation for damages as early as possible otherwise I'll lodge complain in Pollice against Uber

contact me within 2 days for this otherwise I'll take Uber to the court.

Regards
Harsh Shah
M No : [protected]
Email - [protected]@yahoo.com

When i came here in delhi.I was in a need of taxi but there was no taxi around at 5:00 am. I decided to book an Uber cab. I booked a cab and called the driver and he said i am coming in 5 minutes and after half an hour he didnt picked up my phone and there was no response from the driver from 1.5 hours i was in a emergency i wanted to reach my destination on time but it was totally the fault of the driver because of whom i was standing on a lonely street for a long time . I have the details of that driver


NAME OF DRIVER: DEEPAK

CAR NUMBER : DL 1Z 6277

I want that a strict action should be taken against the driver .

I hope the authority will surely sort my problem

I frequently visit hyderabad & back to kolkata. In most time Uber is unavailable or chrages 2.2 times extra. Sometime when you book uber driver asks to cancel. So It is a useless transport. In kolkata on road taxi is there so the we dont have to depend on bloody uber. I n hyderabad the only mode of onroad transport is Auto or onroad Taxi is available kolkata, Delhi or Bombay, one has to depend on uber or ola

On 26 April night 11 pm, I picked uber taxi from chennai central to iit..I have chosen 1.5 fare rate..even though his app showed 321 rs, but he bought 642 rs and said this rate because of 1.5x..when I reached room and checked bill in app, I found only rs 321(1.5xrate rs 107 added)..thus I realized cheating happened..driver name prabhudeva..pls help me

I was charge 150 for travelling from mylapore to pudupet. but actual fare which was displayed in my uber app is 100. i asked your driver, he said if i cancelled any ride i would be charged 50. but actually yesterday the driver himself dont know the route he didnt understand the route. he went far away from our location and he himself cancelled. KINDLY CHECK AND LET US KNOW AND REFUND THE AMOUNT BACK IF POSSIBLE. ITS BEEN A BAD EXPERIENCE. Yesterday night we booked a cab at night 8 but the driver said he is coming then after few calls he went away from tge location. Then he himself cancelled. Then i booked another cab then i requested him for 8 member cab he told to cancell. This is jot wat i expected. Really disappointed...

I m pune and i use uber cabs. Well known cabs all over the world and esteem remarks o[censored]r business, i personally pursue this cab everyday but from last two days the after the booking of my cab the drivers are rude and ill mannered.. I would request u to plss train the drivers some basic manners and equites so dat they show some respect to the passengers.

The driver charged me extra 60 rs. for my first ride though I applied coupon of 150rs free chunbhatti to dadar rs 105 - 150 =0i wnt my 60rs back in my account

I booked a cab using uber on monday 18th of april 2016 at 3:59pm. Which showed rs.191.59 as fare to be paid while the app was constantly showing 2-3 minutes of arriving time.The cab came at around 25 minutes. After the trip handed my phone showed fare to be and i got the receipt via email for the same but driver's device showed the fare of 241.59. I had to pay extra on trip which highly disappointed. .I want this issue to be resolved real quickly. .Otherwise i will have to take a legal action. ...
Driver name - hari mohan..

I had booked an UBER cab yesterday from my friends mobile. I was traveling with two of my female cousins. The Driver took a lot of time to reach my pickup location and beside that, the moment we entered his cab he started abusing all o[censored]s and misbehaving. When I asked him to cool down, he asked us to get down from the cab in the middle of nowhere. This is how UBER provides safety to their female riders??

I had to wait for more than 40 mins in the middle of nowhere to book a new cab.

I have informed UBER customer service but didn't get any response yet. I have attached the booking details for reference.

Sir/ Madam,
My self is Nitin Mathur, Address 34/63, Near Spring Filed School, Kiran Path, Mansarovar- 302020.
I have booked a UBER cab on 16/04/2016 at 6:57 pm for regular checkup of my Mother (she is suffering from PSP (Neurological disease) and sudden vomiting, the cab is reached to my home on right time, I ask driver- my mother is can’t walk too much so please take your cab at lobby, but driver reply very harsh and say if your mother cant walk you must be book ambulance, the cab is not for patient, I told him we have just go for regular checkup, this is not a emergency but he did’nt understand and cancel the cab himself and go away without listening, the appointment is also cancel due delay. cab detail as below and attached

The drive name is Pintu- Hundai Eon

its very bad experience,

Warm Regards
Nitin Mathur

I have charged an excess amount than fare, on the date of 17th apr 2016, and the i have the history of my fare list also, actual fare i have to pay is 7 rupees by applying free ride on that date, but he charged 127 rupees

I booked cab from old madras road to vijaynagar, bangalore on 13 april 2016 around 9pm.
While booking journey price was shown me 156.07 rupees so i booked cab woth pool service so it was shared with others. One more other person joined me in trip that gay also, they charged.

While booking journey price was shown me 156.07 rupees but when i completed journey, uber charged 250 rupees . When i inquired, they are saying surge thi sand that.

Actully its uber app problem, it showed wrong charges and later they charged me.
I feel like uber is cheating customers.

My phone used for booking: [protected]

Hi, this is to inform you that I booked uber cab from Delhi pratap nagar to ghaziyabad model town, as driver called and said that uber can not travel to that route and not ready to go nd he cancelled the route then i booked OLA nd when i picked ola i got text that 150rs has been debited from my paytm wallet which is for canncellation o[censored]ber. I charged Rs 150 without travelling & u can see the proof below nd u will find it how uber is doing a fraud with customers... Please refund my rs 150

Y'day 14 Apr 2016 . my trip from Aundh to Yerwada thru Khadki and Holkar bridge, I was charged toll twice for total of 60 rupees . while toll is collected only once near Khadki Sai Baba Mandir. This is cheating by Uber and highest degree of cheating is Uber doesn't have call in number or even the email address to write to. I will be informing RTA and Govt that Uber is practicing such nefarious methods while at other end advertising that they have slashed rates to 6 ruppes per KM .
Really fraud company!!!

I forgot my phone in uber cab yesterday. After reaching out to driver, he gave assurance of returning back the mobile phone. But later on he switched off my as well as his cell number.
I am not able to reach him now as his phone is switched off. I have already logged complaint at uber support yesterday, but not much progress on my complaint.

Uber complaint #[protected]
Need immediate help.

On 12th march, 2016 around 1- 1:30am my brother hit by a uber cab driver.
There was a passenger sitting inside that cab. She told the driver to take him to a hospital and she took an auto from there.
The driver took my brother's body and while driving towards
Hospital he turned his cab to an area which is lonly(Silent area).He throw away my brother's body and left. Becouse of too much blood lose my brother died in the hospital(Trauma centre) on 14th monday afternoon (2:30pm around). Now the driver is caught by police.And i want to make a complaint against uber company

Team,

I have been using uber cabs since 2014-15 and having a favorable opinion all these days. As the company is getting older, i see the quality of service is stooping down and may spell doom one day.
Not all, but some drivers are spoiling the name
A) by way of their ignorance (Reading the map)
B) cars are not in a good condition, lot of rattling noises.
C) no cleanliness in the car.
D) no proper attire./ seat covers are very dirty.
E) sleepy faces.
Some of the other drivers are setting a wrong example
A) cancelling the customer request
B) not reachable on phone though the phone is ringing.
C) asking the customer to cancel and rebook again as he is heading home in the opposite direction.
I normally book cabs from malleswaram to rmz ecospace and there is no problem in the morning.
But getting back home is a big concern. They try to deny the service though it is well within the city limits as it takes more time to reach the destination.
Drivers are keen in getting shorter distances to complete their target for the day and claim the incentive. The uber drivers are keener to complete the target for the day instead of servicing the customers. Many a times the drivers ask the customers to book a different ride from a different mobile after reaching the destination so that the mobile number is different and the ride is counted which actually a fake request.
This happens almost everyday and become a practice with almost everyone.
I request the uber team to resolve this denial of service attitude of drivers asap.
As a suggestion, in the uber app, please incorporate an option "heading towards home" for the drivers to select in the evening (Eod option) indicating his last duty for the day, so that all customer requests can be routed in the same direction. This may avoid denial of service to the customer as the driver is also happy that his journey towards home is not wasted.
I hope the uber team will take this suggestion and feedback in the right customer spirit and ensure this 'denial of service' in any form does not happen again from the so called uber drivers.

Regards,
Raghu raju

I was charged inaapropiate;ly by ubver.
They dont even have a customer care where customers can share their grieviences.

I am trying to book a cab for the past 7 days, but everytime i try booking one it prompts me with a message that the previous outstanding you are facing is not cleared yet.
They even have substratced an amoubt of 200, its still showing me the same issue.

I need my refund back after recharging my wallet with 555 rs, i am not at all able to book a cab from uber.

Kidnly look into the matter and het it resolved a.S.A.P

After I booked the car the driver called me and he was addressing me as 'tumi' instead of 'apni'. I cancelled the rode after some time due to some other reason but he again called me after an hour and did just did not speak anything. What is this. Teach your driver some manners.

I booked an Uber cab on 10th april at around 7:30am from my house to kempegowda international airport.He came till my house and then he said i will not go to airport because then i have to come back empty..without any passengers, which was not our problem beacause we booked only for one sided and no round trip.He also said "am not intrsted..although you are requesting...am going to city", he acted as if its his private taxi.I trusted uber and thus did not expected this.This was very much disappointing.Driver's name was VINOD KUMAR and the taxi was ETIOS his phone number was [protected].I will be contented if you are taking some actions against this.