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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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182
Unresolved
5723
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Uber India reviews & complaints page 56

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A
Aleena Mathew
from Jaipur, Rajasthan
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my recent trip with uber on 24/10/2019 to st xaviers school jaipur

Address:Jaipur, Rajasthan, 302019

The driver Sawar mal who came in Hyundai accent 2063 is a cheat and a thief. He misinformed me about the trip and took 100 Rs extra from me for the whole trip which was booked on 24/10/2019at12.59 pm.
The customer support in uber sucks. there is no option in app to call customer service and complain about driver after the trip is over. the app asks to submit complaint over few issues but gives no option to submit complaint about other...
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P
pallavi borah
from Gurgaon, Haryana
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lost my cell phone

Address:560035

*booked uber cab ka05ag6097 aon 23/10/2019 at 17.44 pm ist from more megastore, sarjapur, bangalore*trip ended at kasavanahalli, bangalore 18:04 pm * i left my cell phone in the cab.
*kept calling on my number which was ringing until 18.49 om and then it was switched off.* no uber customer support. With great difficulty i got the driver's number. *finally by 9m driver informed that he had 3 trips completed after me and he did no see...
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D
ddkala
from Gurgaon, Haryana
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dashing to my car by taking right on highway - dl1j5742

Address:557, SARASWATI VIHAR, MG ROAD, CHAKARPUR,, 122002

On 22.10.19 at about 12.55 hrs, i was driving my car hr26db6260, baleno, maruti on high way from iffco chowk gurgaon to hero chowk, gurgaon. About 1 km before rajiv chowk, gurgaon, the car no. Dl 1j 5742, hyndai accent driver gave frequent many horns, but there was no space to allow him to over take. Meanwhile he overtake from left and then took slightly right side and dashes my car, which caused damage my car from front left body and bumper...
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B
bindu chandrashekar
from Mumbai, Maharashtra
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things left in cab not returned

Address:Kormangala sony signal

I left my seinhizer earphones in cab and as soon as i got down cab driver rushed even after seeing my earphone... When i called he said he would return when he comes that way.. Next day when i called he said he's at home... I asked him if i can place dunzo order he didn't share address... Since then he's not receiving my call after calling multiple times... That's a new earphone i'm very upset about it... This is his contact number [protected]...
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S
Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order #0b28c order cancelled by delivery person

Hi my order was cancelled by delivery person. He arrived at my location & called me. I tell him to kindly come inside my colony gate but he denied & was not ready to come very short distance of 300m. He told me that i had reached your location & will not come inside colony gate. No deliver guy o[censored]ber eats has earlier denied to come short distance but this guy has attitude problem & told me i will cancel your order. He talked with me but...
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Shubham Kumar pandey1
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no seal food item delivered order#51a7e & order #8eb94

Hi i ordered food from uber eats & was schoked to see noodles i ordered & dont have seal and box was open. I shared the images to their support team they agreed i had received no seal order but have not given me refund & told me we will pass feedback and again i ordered on 9th oct 2019 from another restaurant i got again no seal & then again same thing happened as their support team is not understanding i called restaurant & told them about...
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S
Saranya Chakrapani
from Mumbai, Maharashtra
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outstanding fee

Address:Chennai, Tamil Nadu, 600091

I took a cab from venkatanarayana road, t nagar to nandanam on october 21, 2019, at 8.50pm. My payment option was cash, so i payed the driver rs 96, as the receipt showed at the end of the trip. But since then, my uber app has been reflecting rs 96 from that trip as outstanding balance and i am unable to cancel it using the options suggested by the app or available on the app. If i try to book a ride, this outstanding amount is only adding...
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N
Nitish Panjiar
from Mysore, Karnataka
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stale cold food lead to food poisoning

Address:Sadanand Nagar, 560038
Website:Ubereats.com

This is regarding my order from uber eats on 19 oct from tarbouche turkish restaurant of shwarma platter which after consumi it i got diarrhoea and severe headache due to stale cold food uber eats is denying to take any action nor attend call my account number is [protected] please help regarding this let this be a. Stern message to them. The restaurant rating is also very poor of 3.2...
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S
Snehaaaa
from Noida, Uttar Pradesh
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scheduled cab cancelled without notice

Had scheduled a cab at 7:30. Cab driver cancelled it at 7:40. New cab was 20 mins away which was a too long wait hence cancelled it. Then booked another cab which took 20 minutes again. When the cab was 1 minute away, the driver constantly called asking for drop location. Finally when we told he cancelled the cab immediately. Then there was no cab available and due to this drama it created unnecessary havoc - (Personal). There is a reason...
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S
s o
from Delhi, Delhi
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uber policy

Address:Laxmi nagar society, dhanori, Pune, Maharashtra, 411015

This is pathetic that uber india charges a hell lot of money now these days specially when it's raining then prices are sky touching, i don't understand why should i pay 610 rs for a 10 km ride😡. Yes i have been charged over 600rs for only 10 km in pune dated : 9th oct 2019. Timing was around 7 pm yes i understand it's a peak hour but still it's a huge money being deliberately changed from 250 to 600 or more. Pathetic a big disappointment...
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M
Madhumita Rao
from Delhi, Delhi
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lost phone no.9652070047

Address:T-12, Flat no- 7E, Genexx Valley, Joka, Kolkata, West Bengal, 700104

Sir,

I had registered a complaint that i had left my phone in the cab while getting down. Yesterday i had hired a uber cab from howrah uber stand to genexx valley, joka, kolkata-700104. Unfortunately while getting down i had left my phone in the back seat of the cab. Please contact me on this no.[protected] for further communication. I am furnishing the details of the cab and my phone also for reference.

Driver's...
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L
Lalita Pakala
from Delhi, Delhi
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left my phone in the cab

Address:Kolkata, West Bengal, 700104

Sir,
Yesterday night i had hired a uber cab from howrah uber stand to travel to genexx valley but unfortunately i forgot my phone in the cab while getting down. I am furnishing the details of my phone no and the cab details.

Driver's name : chandan
Registration no. : wb 4267
My phone no. [protected]

Kindly look into the matter and do the needful.

Thanks n regards,
P....
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K
Kartheek416
from Hyderabad, Telangana
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ubereats cancellation policy | worst cancellation policy ever

Address:Hyd, Hyderabad, Andhra Pradesh, 500013

Hi All,

I've ordered a milkshake from a nearby restaurant, With such a horrible UI across their channels. Even after selecting the payment mode as Paytm, It selected as cash and order got placed.

Due to which I canceled the order in the very next minute. The timeline is as follows.

Order Creation: 5:37 PM
Order Cancellation: 5:38 PM

And as a Cancellation charge, Uber is asking...
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Address:UBER INDIA, Hyderabad, Telangana, 500089

This complaint is against an uber driver in telangana. On 17th november 10:40 am i was driving in my ford figo vehicle towards hitech city and while i was near ikea moving slowly in traffic, the driver anji suddenly hit my car from the back causing complete damage to my car rear bumper and a bump to back door causing the lock not functioning properly.

When we asked for compensation regarding this incident, the driver behaved...
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S
Sukanto Chatterjee
from Bengaluru, Karnataka
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account related issue

Address:560103

Useless customer support, i have account related issue from long time, i am not getting bills in my email id and customer support is confusing me a lot, they are not at all helpful, they promised something and they used to do something. I have requested so many times, i have confirmed all the details to them but still no help and i don't no how they used to say security purpose, if customer is providing all the information to support, it...
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P
Priyank Arya Mathur
from Delhi, Delhi
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uber is charging way to extra in the name of tolls and surcharge.

Address:110015

While i was booking the cab the fare being displayed was around rs 270 but later uber charged mein rs 452 in the name of tolls and surcharge. And the thing is there is no toll on this route. And rs 173 (Excess amount i was charged with) can never be the amount of toll or any surcharge on this route. And there customer care is pathetic. Actually there is no customer service, there are only automated replies....
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lakshmana65
from Delhi, Delhi
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double payment for the trip

Address:Bangalore, 560061

To day my wife travelled in the cab bearing plate no KA 51 AA 1360 From my home to Chikpet in Bangalore.The fare was Rs 252/-. When they reached the destination Driver demanded cash of RS 252/-, although the payment was made from my Paytm wallet, when my wife argued that payment is already made from my wallet since I have booked the trip from my phone, he said he was not received the money and collected the cash by demand. This is not fair...
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S
Sharma46
from Mumbai, Maharashtra
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forgot my mobile no 9711887080 in the uber

Address:New Delhi, Delhi, 110049

I boarded uber taxi from regarpura karol bagh at about 6.30 pm on 15.10.2019 and deboarded at gulmohar enclave at around 7.30 pm, while making the payment i kept the above phone on the seat, when coming out i forgot to pick the phone. I sometime i immediately called the driver on my mobile which he picked and said yes it is there and he will come to return it in half an hour but till now he has not come and also swiched off the phone. br...
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P
Pratap Chandra Pradhan
from Mumbai, Maharashtra
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refer my previous complaint

With reference to my previous complaint dated 11/10/2019, i want to inform you that charged fare of rs 143.15 has been changed to rs 49/. But i have paid rs 143.15 (Wrongly reported as rs 144.15) as per the receipt sent to me on 10/10/19. Therefore i request to look into the matter for necessary action and take steps so that i will be able to get back the excess amount of rs 94.15 paid by me.
Thanking you....
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C
Chunnu9770
from Agra, Uttar Pradesh
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uber travel charged without travel

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I booked a ride on uber and i got confirmation that my ride is booked. I called the driver and he told that he is coming. I wait there and he was raming some around. Suddenly i got mail and of receipt o[censored]ber drive and notification that my trip is completed and have been charged by 28 rs. Although it's a small amount but i didn't take ride and he completed the trips.. It was an online payment. So where is security of payment.....
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