Uber India — charged extra 174 rs. for a ride supposed to be of 49rs.

Address:110021
Website:www.uber.com

Today i was charged 223rs. For a ride supposed to be of 49rs.
A ride from south campus, delhi university to iuac vasant kunj which normally costs 49 rs. Costed me 220rs. Today because one of the rider had to go to jnu which increased the distance for my drop off location. Also the driver the driver got confused with the directions shown in map. I was unfairly charged extra. They said they would refund my money back as soon as possible and now they are not even refunding my money. I don't know what to do.
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Yesterday while booking a UBER Cab in Kolkata fare shows Rs.210.00 but after releasing the Cab I find Rs.410.00 has been debited from my paytm account. I don't find any place to complaint in UBER web site.
I book an uber pool ride for 29rs they charged 175rs when i asked uber support they told they put an surge fare on top of 29rs. But they did without informing and also if surge is applied on 29rs its ok but the charge increased to 125 and then they applied surge on top of it. Hence please take my complaint

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