Uber India — complain about a ride

Address:	Kolkata, West Bengal, 700053
Website:	uber.com

Today, 24/10/18, at 10.15 am i booked a uber pool ride, ref. Wb04f2028, from 738 krishna chandra dey sarani, block p, kolkata, west bengal to 341, fd block, sector iii, salt lake city, kolkata, west bengal. But the driver dropped me at 44, sarat bose rd. Chakraberia, ballygunge, kolkata.
I was surprised to find that uber app was also showing me that my trip was complete. The driver asked me to book pool immediately from the spot where he dropped me so that my booking again comes to him. I tried, but it did not happen so, instead it booked another car, reaching time at the spot of that booked car was showing 10 mint/11 mints. So i cancelled within seconds. Again i tried to book, but now it was showing cancellation charge of rs.47.25. This can not be acceptable. Still i tried to book another ride, now the problem was, it was not accepting 'cash' option but 'paytm' or 'others'.
I have to book cab of another company to come to office.
Due to inefficiency of your service my time and money was wasted today. I was harassed for no reason.
I demand waive of the cancellation fee and better professional service in future.