Uber India — Complaint against overcharge in account with Paytm

Address:Jaipur, Rajasthan, 302004

The Managing Director
&
Responsible Officer
UBER

I had got the taxi booked through TAPZO (formerly HELPCHAT) Application and it was informed to me at 9.03 PM of 18.12.2016 that the trip distance was 13.63 Kms. and trip fare was Rs.153/-.

I had opted for payment mode by "Paytm" and was surprised to note that this account was debited by Rs.280.90 which is quite illegal and fraudulent.

You are advised to immediately have the credit of my account with Paytm by Rs.127.90.

Thanking You,

Sincerely yours,

Rajendra K.Salecha
LL.M., D.C.LL., D.C.CR., FCS, CAIIB
Advocate
3-KHA-5, Jawahar Nagar,
Opposite Telephone Exchange,
JAIPUR - 302004
Mobile:[protected]
Phones:[protected],[protected]Res.)
Telefax:[protected]
Email: [protected]@hotmail.com

Note : Though I have also written to Paytm and in case, the complaint is not resolved within next 72 hours, i shall have to report the matter to Police Authorities and appropriate Court of Law for the fraud committed with me.
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Uber India customer support has been notified about the posted complaint.
Dec 19, 2016
Updated by R.K.Salecha
The Managing Director
&
Responsible Officer
UBER

I had got the taxi booked through TAPZO (formerly HELPCHAT) Application and it was informed to me at 9.03 PM of 18.12.2016 that the trip distance was 13.63 Kms. and trip fare was Rs.153/-.

I had opted for payment mode by "Paytm" and was surprised to note that this account was debited by Rs.280.90 which is quite illegal and fraudulent.

You are advised to immediately have the credit of my account with Paytm by Rs.127.90.

Note : Above is the message sent by me to UBER. I am at a loss to understand as to how against the charges of Rs.153/- my account is debited by Rs.280.90. On 18.12.2016 at 21.04 hrs. relating to order o[censored]BER.

Rajendra K.Salecha
LL.M., D.C.LL., D.C.CR., FCS, CAIIB
Advocate
3-KHA-5, Jawahar Nagar,
Opposite Telephone Exchange,
JAIPUR - 302004
Mobile:[protected]
Phones:[protected],[protected]Res.)
Telefax:[protected]
Email: [protected]@hotmail.com
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