Uber India — customer service and food quality

Address:

Provogue Studio, Mumbai City, Maharashtra, 400053

I #59f28. I ordered mcdonald burger.
I was trying to cancel my order within 2 min after put an orderd. But app really very bad, i couldn't do it. Then i called customer care she refused to cancel my order. I told to restaurant also. Customer support not helpful. They charged me. They placed my order forcefully. I unable to do anything because money deducted from paytm. This is complete loot of the customer kindly penalize them. Customer support are doing the same thing with many of my acquaintance...

Food quality is very bad in taste, temperature, packaging.
Packaging charges was 35rs. Omg.