Uber India — driver asked cash where it was paytm

Address:	110059
Website:	Uber India

I usually prefer uber cab to go any place in delhi ncr, on 8th sept n good note i paid cash undertsanding might be due to network error or technology issues paytm not paid (Gzb to uttam nagar), driver asked cash and i paid too.. I went out of station fewdays where there was no network could not contact. Now when i write the complain for refund uber ppl told me we wont be able to process a refund riders are expected to pay by the payment method chosen, if thats the case driver should not have asked cash if its paid already, unprofession teachings uber ppl. Also the customer service number[protected] not working which is given on google. What to do suggest need refund asap.