Uber India — driver not arrived and not cancelling the booking

Address:500050

Hi this is venkat. I have made a pool booking from chandanagar to secunderabad railway station at 1:47pm, but till now the driver did not contact us till 2:30pm. As we need to catch a train we looked for an alternative but still the booking seems to be active. Same thing happened last month. If i have to cancel this, then 50rs will be deducted. When i contacted mr kumar contact no: [protected] he said that he is not finding other pool so he is not willing to accept this booking but not willing to cancel.
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Today I booked a cab form goragunte Playa to kullegowda industrial estate, earlier driver delayed 15 minutes to pick me, so I cancelled the tripe. Including cancelled fee (42) and trip charge 25 Red paid. Total 67 Red paid. Kindly refund cancel fee Rs 42 immediately .

Thanking you
Paramesha M M.

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