[Resolved]  Uber India — Frauding by uber

Address:

69,post office road,khoai abasan,

Dear sir,
Last 4 june 2020 we are booked uber moto from gangapuri sikha sadan high school to metro cash and carry. When the driver will come to pick up he asked me what is the payment showing in your app what is your drop place. When we booked the moto we select payment by upi/online payment.
Then we told the driver we are paying by online but the driver refused and tell no give me cash but few seconds again tell ok you cancel the trip and again try to for online payment but in that we refuse and told them when i canceled the trip uber will be charged from me again the driver said no nothing will be charged then we try to cancel but there was showing 15/- charged for cancellation than again we refused to cancel the we are showing the massage to driver in that time driver will be tell me no this is showing because only for formalities maintain by uber nothing will be charged. Then we decide we are not canceled the trip and we are paying by cash. Driver nature, behavior, conversation etc is very bad but driving is good.
When my trip was end driver will forced and tell please give 60/- first my trip fare is 57.94 i have no lose money so we can pay 60/- in that time the driver will be picked 60/- and with any word he passed from my location.
Then on your amazon account showing payment request from uber but we not accepted in that time and we have thinking this is any system problem.
Few days passed last 7th july 2020
Again we are try to booking a moto from gangapuri sikha sadan high school to bapujinagar for our business in that time we unable to process to booking because there was a showing previously payment pending. We try to contact with uber's for reason but in application there was no option to contact them.
Today we try again to contact them but still facing same problem then we going on google and search how to contact with uber as per google navigation we again open my uber's app there was a shown driver app we are clicked them, then showing help option but no calling facilities.
Then we contact through chat we are written our problem few minutes later uber team mailed and uber cannot solved this type of fraud because already 30 days crossed.
Again we report and and write we are not telling for adjustments we are telling please remove previous pending payment option because we already paid by cash.
Now 1 hours gone no reply will be came from uber.
Dear sir please solved my problem.

My name is sourav chakraborty
Contact number [protected]
Gmail [protected]@gmail.com
Profession: business