Uber India — fraudulent charges extra amount

Address:	Bangalore, Karnataka, 600077
Website:	Uber Support <contact_f5e97dfe-b84b-430c-bfa6-0c7ac724bb4f@email-support.uber.com>

Hi Team,

STILL I DID NOT GET ANY RESPONSE FROM UBER EVEN THOUGH I SEND MANY MAILS.

On 3rd June 2018 12.15 my friend have booked uber ride from his mobile ([protected] or [protected]) for my family. They were new to bangalore and also language problem they need to travel from bellandur sri vishnu PG for gents Near Ecospace (bangalore) to nagharbavi 4th cross papareddy palya (bangalore) to relative house.

My friend booked through uber and it showed as 424 rs from bellandur to papareddy palya. while reaching to papareddy palya driver demanded 950rs to my parents. As they were not aware of any social media and also don't know to book in app so they gave 950rs without any hesitation. After reaching home they told me that they gave 950rs i was shocked and called the driver about this issue. He casually telling me to give complaint. This is how uber drivers are and they don't know how to treat a elders and doing all fraud works. This is not about the money how he cheating the elders who don't know anything about social media and booking in app.

I have enquired about this to my friend who booked for them, he showed me the screenshot which amount was in 2rs. I don't know whats wrong with the uber application network. When booked it was shown 450, then driver charged 950 but after completing the ride it was show as 2rs. So Where is the problem here. Whether it is in app or uber service or driver??????

Please take necessary action on the driver and revert back the 500rs.

Driver name AKASH
CAB: KA 50 A5294 Swift desire

Already i have personally experience last year in chennai perambur railway station pickup driver. From that day onwards i really frustrated on user services and there drivers i am not using the uber app till now but again another issue started. For this reasons only iam not recommending uber to anyone. OLA, Fast track and meru all far better and best in there services and good genuine drivers not like uber drivers.

Please have some support person can call me about this issue [protected]

Hope i assure uber support team will look into this issue ASAP.

Thanks
Manian N